Kelli Perales
Mechanicsburg
Summary
Experienced and motivated retail leader with 7+ years in management roles, including Assistant Manager and Acting Store Manager. Proven ability to drive sales, lead teams, manage daily operations, and deliver exceptional customer experiences. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
5
5
years of professional experience
2002
2002
years of post-secondary education
Work History
Assistant manger
Aeropostale
Camp Hill
08.2024 - Current
- Serve as Assistant Manager and regularly act as Fill-In Store Manager
- Oversee daily store operations, including opening/closing procedures
- Lead, train, and coach team members to meet performance goals
- Manage scheduling, payroll, and staffing needs
- Ensure visual merchandising and brand standards are maintained
- Drive sales through customer engagement and team motivation
- Handle customer concerns and resolve issues professionally
Assistant Manager
Buckle
Camp Hill
08.2023 - 08.2024
Customer Experience Manager
Michaels Arts and Crafts
Mechanicsburg
08.2020 - 08.2023
Education
Millard North High School
Omaha , NeAssociate of Science - Business
Hacc
Harrisburg, PASkills
- Store Operations Management
- Team Leadership & Development
- Sales Growth & Performance Tracking
- Customer Service Excellence
- Scheduling & Payroll
- Inventory Management
- Merchandising & Visual Standards
- Hiring & Training
- Conflict Resolution
- POS Systems
- Time Management
- Multitasking in Fast-Paced Environments
Timeline
Assistant manger
Aeropostale
08.2024 - Current
Assistant Manager
Buckle
08.2023 - 08.2024
Customer Experience Manager
Michaels Arts and Crafts
08.2020 - 08.2023
Millard North High School
Associate of Science - Business
Hacc