Kelli Weyandt-Dunkleberger
Mechanicsburg
Summary
Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2026
2026
years of professional experience
Work History
Life Support Staff
Middlesex Elementary School
2025.01 - Current
- Provide one-on-one or small group support to students with significant disabilities in developing self-care skills such as feeding, grooming, toileting, and dressing.
Teaching Assistant
Watch Em Grow
2024.03 - 2025.01
- Managed classroom and bathroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
Sales Associate/Assistant Manager
Spencer's Gifts
2021.08 - 2024.06
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Stocker/Cashier/Customer Service
Oak Grove Farms
2022.09 - 2023.03
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
Phone Representative
PHEAA
2022.07 - 2022.09
- Achieved higher first-call resolution rates by listening attentively to customer concerns and addressing them promptly.
- Retained dissatisfied customers by offering tailored solutions that addressed their specific needs or issues comprehensively.
- Built strong rapport with customers, establishing trust and fostering loyalty to the brand.
- Exceeded sales targets consistently through persuasive communication and effective product presentation.
Sales Lead Manager
Forever 21
2019.09 - 2021.08
- Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
- Managed a high-performing sales team, ensuring consistent achievement of targets and goals.
- Developed a streamlined sales process for improved efficiency and increased customer satisfaction.
- Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
- Generated new business leads through networking events, conferences, trade shows, referrals, and social media marketing efforts.
- Analyzed market trends and competitor activities to identify new business opportunities and areas for improvement.
Cashier
Party City
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Print Machine Operator
Hot Frog Print Media
2018.08 - 2019.06
- Implemented process improvements that increased overall productivity within the print team.
- Troubleshot mechanical issues quickly, minimizing disruptions to the production schedule.
- Adhered to strict safety protocols, minimizing accidents and maintaining a clean work environment.
- Effectively communicated with clients regarding project specifications, ensuring their expectations were met or exceeded in the final product.
Education
Bachelor of Science - Correctional Program Support Services
University of Phoenix
Tempe, AZ2025-03
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Classroom support
- Student and parent relations
- Student assessments
Timeline
Life Support Staff
Middlesex Elementary School
2025.01 - Current
Teaching Assistant
Watch Em Grow
2024.03 - 2025.01
Stocker/Cashier/Customer Service
Oak Grove Farms
2022.09 - 2023.03
Phone Representative
PHEAA
2022.07 - 2022.09
Sales Associate/Assistant Manager
Spencer's Gifts
2021.08 - 2024.06
Sales Lead Manager
Forever 21
2019.09 - 2021.08
Print Machine Operator
Hot Frog Print Media
2018.08 - 2019.06
Cashier
Party City
Bachelor of Science - Correctional Program Support Services
University of Phoenix