I have worked in health care for 30 years as a medical assistant, certified nursing assistant and massage therapist. I love what I do.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
SHP, Venango County Prison
09.2024 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Called and faxed pharmacies to submit prescriptions and refills.
Venipuncture
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Collected and documented patient medical information such as blood pressure and weight.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Taught patients about medications, procedures, and care plan instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Prepared and administered medications to alleviate patient symptoms.
Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Measured patient pulse oximetry.
Collected pertinent data and calculations to aid physician in interpreting results.
Implemented care and efficiency improvements to support and enhance office operations.
Certified Nursing Assistant
The Caring Place
05.2024 - 09.2024
Patient care, ADLS, housekeeping, charting with EMR
Certified Medical Assistant
Healing Hands
04.2023 - 04.2024
Manage office, schedule appointments, use EMR, stock and order supplies. Patient history and vitals. Patient education. Assist the physician. Insurance referrals and billing.
Medical Assistant
Hope Pediatrics LLC
12.2019 - 01.2023
Patient care, rooming patients, injections, lab tests, paperwork, EMR, scheduling appointments. Verifying insurance and taking care of referrals.
Education
Associate's degree - Medical Assisting
The Bradford School
Pittsburgh, PA
04.1992
Skills
Pediatrics
Trigger Point Therapy
Phlebotomy
Patient Care
Anatomy Knowledge
Triage
Experience Administering Injections
EMR Systems
Vital Signs
Venipuncture
Transcription
Medical Office Experience
Laundry
Administering Medication
Insurance referrals and Billing
Certification
Certified with the AAMA
Certified Nursing Assistant (CNA), 10/01/18, to 10/01/2026.
Timeline
Certified Medical Assistant
SHP, Venango County Prison
09.2024 - Current
Certified Nursing Assistant
The Caring Place
05.2024 - 09.2024
Certified Medical Assistant
Healing Hands
04.2023 - 04.2024
Medical Assistant
Hope Pediatrics LLC
12.2019 - 01.2023
Associate's degree - Medical Assisting
The Bradford School
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