Kelly Grago
Ambridge
Summary
Dynamic Recruiting Coordinator with over 10 years of experience in recruitment across U.S. offices, adept at streamlining processes and enhancing candidate engagement. Expertise in scheduling interviews, managing confidential information, and fostering exceptional candidate experiences that reflect company values. Recognized for strong organizational skills, attention to detail, and a results-driven approach that consistently meets hiring goals. Committed to building effective relationships and contributing to a positive recruitment environment.
Overview
10
10
years of professional experience
Work History
Talent Acquisition Coordinator
CVS Health
08.2022 - Current
- Leads the coordination of requisition-based executive searches, from kickoff through onboarding, including scheduling hiring manager screens, and alignment meetings
- Manages confidential requisitions with discretion, ensuring sensitive information is handled appropriately in calendar holds, invites, and communications
- Builds strong partnerships with recruiters, sourcers, and executive assistants, serving as the primary point of contact for scheduling logistics and process alignment
- Provides white-glove candidate experiences, including virtual greets, thoughtful communications, and personalized touches
Recruiting Coordinator
Argo AI
04.2022 - 07.2022
- Provided a best-in-class experience for all stakeholders, including, candidates, hiring managers, interviewers, and TA Partners
- Routinely scheduled high-volume and complex candidate interviews with partners across the organization
- Addressed and resolved scheduling conflicts, with both candidate and interviewer experience in mind
- Published job postings to Argo AI’s career site and various job boards
- Generated offer letters and employment agreements, ensuring approved details are reflected accurately
- Evaluated talent acquisition workflow processes and provided recommendations to drive efficiency and effectiveness
- Performed additional administrative tasks as defined by the ongoing needs of our business
- Maintain and update key recruiting resources such as candidate pipelines, pre-brief documents, Slack channels, and executive availability trackers
Recruiting Coordinator
Crown Castle
11.2015 - 04.2022
- Coordinated a high volume of phone, onsite and video conference interviews for candidates with speed and efficiency
- Track and manage NDA distribution, signatures, and compliance for all executive-level candidates
- Hosted candidates who were onsite for interviews
- Coordinated candidate travel and process candidate expenses
- Developed and maintained effective business partnerships to ensure issues are managed proactively
- Ensured timely and accurate responses to inquiries and requests
- Identified ways to make process improvements that accelerated client experience in a positive way
- Managed staffing vendor invoices and issue vendor PO’s as needed
- Identified, problem solved and provided issue resolution to vendor invoice discrepancies
- Served as a point of contact and subject matter expert for Crown’s Applicant Tracking System
- Managed daily office functions such as supply ordering, package shipment, office vendor coordination and payment
- Assisted in the onboarding process by monitoring background checks and collecting I-9’s for new employees
- Created and distributed correspondence relevant to the staffing team
- Provided additional administrative support as required
Education
B.A. Degree - Communication
Robert Morris University
Moon Township, PASkills
- Proficient in MS Office Suite
- Experience with multiple ATS platforms
- Google Workspace proficiency
- Social media platforms
- Effective collaboration
- Onboarding coordination
- Facilitating interview arrangements
- Building partnerships
- Candidate tracking
QUALIFICATIONS
- Proven success managing complex scheduling with senior executives and their assistants
- Experience handling confidential information with discretion and professionalism
- Strong proficiency with scheduling tools, calendar management, and recruiting platforms (Workday or equivalent)
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively in a fast-paced environment
- Passion for creating an exceptional candidate and client experience
- Impeccable attention to detail
- Strong communication skills
Timeline
Talent Acquisition Coordinator
CVS Health
08.2022 - Current
Recruiting Coordinator
Argo AI
04.2022 - 07.2022
Recruiting Coordinator
Crown Castle
11.2015 - 04.2022
B.A. Degree - Communication
Robert Morris University