Kelly Nonemacher
Ambler
Summary
Quality-driven administrative professional with solid background smoothly handling high-volume workloads. Prepares documents and organizes schedules to support team needs. Good database administration and customer relations abilities. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Excellent time management and prioritization skills. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
19
19
years of professional experience
Work History
Scheduling Associate
Envision Physician Services
09.2017 - 04.2024
- Upload and enter schedules each month for the scheduling coordinators
- Enter all Envoy, Contingent Envoy, and Locums (Internal & External) notes into scheduling system (EmTime)
- Set up all travel for traveling providers using Concur
- Using both scheduling systems (EmTime and EmTrac) to pull all hours from each site for payroll purposes
- Making sure all hours are pulled in a timely manner and sent to the payroll department on specific days
- Staying neat and organized with all documents and files while making sure that they are up to date
- Sending out reminders twice a month to scheduling coordinators about specific due dates (payroll, schedules needed, etc.)
- Assisting the scheduling coordinators with finding immediate coverage for their sites
- Answering emails and phone calls in a timely manner.
Scheduling Coordinator/Receptionist
Hope Springs Behavioral Health
06.2014 - 11.2016
- Avoided overbooking and errors through proactive communication about new appointments and schedule changes
- Followed up with scheduled individuals and completed intake form
- Oversaw schedules by engaging individuals through text, call and email
- Filed patient records accordingly using the office filing system
- Answered phone calls and provided each call with accurate information about the facility and what they offered
- Coordinated and scheduled appointments for multiple departments
- Collaborated with team members to ensure seamless coordination of schedules.
Wait Staff Member
The Horsham Pub
03.2011 - 01.2014
- Kept food service and preparation areas clean and neat
- Listened to guest needs and responded promptly for personalized service
- Took accurate notes detailing customer orders
- Trained new servers in company policies, guest service standards and best practices
- Assigned and arranged tables for large groups
- Adhered to state liquor regulations to serve alcohol safely
- Demonstrated hospitality and customer service while greeting tables
- Communicated professionally with customers, colleagues and supervisors
- Entered orders into computer system to coordinate with kitchen staff.
Receptionist
Lakeview Assisted Living
09.2005 - 07.2010
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional
- Routed messages, coordinated appointments and directed personnel to various departments
- Directed numerous calls per day to appropriate recipients using multi-line system
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels.
Education
Associate in Science (A.S.) - Allied Health -
South University
Savannah, GA11.2015
Central Bucks High School South
Warrington, PA06.2007
Skills
- Meeting planning
- Deadline Adherence
- Travel Arrangements
- Calendar Management
- Computer Skills
- Telephone Etiquette
- Attention to Detail
- Teamwork and Collaboration
Timeline
Scheduling Associate
Envision Physician Services
09.2017 - 04.2024
Scheduling Coordinator/Receptionist
Hope Springs Behavioral Health
06.2014 - 11.2016
Wait Staff Member
The Horsham Pub
03.2011 - 01.2014
Receptionist
Lakeview Assisted Living
09.2005 - 07.2010
Associate in Science (A.S.) - Allied Health -
South University
Central Bucks High School South
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