Kelly E. Orlando
Erie
Summary
Dedicated professional with a winning attitude and passion for delivering exceptional cafeteria experiences. Sets high expectations, raises service standards, and focuses on expanding customer base through quality meals. Maximizes kitchen productivity and enhances student experience.
Overview
19
19
years of professional experience
Work History
Director of Food and Nutrition
The Nutrition Group
06.2023 - Current
- Manage daily operations of a K-12 food service program. As well as satelliting to a sponsor to sponsor school program.
- Plan menus for students as well as menus for students with special dietary needs.
- Ordered food and supplies for the district while keeping inventory in check as to keep with in budget.
- Successfully stayed within bid budget saving the district money.
- Ensure compliance with USDA, state and corporate guidelines.
- Was tasked with the successful opening of a new account. Helped transition the new staff and intergraded TNG standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
Assistant Director of Food and Nutrition
The Nutrition Group
11.2022 - 06.2023
- Assisted the DFN with day-to-day operations of a K-12 food service program
- Including but not limited to assisting with ordering products, helping kitchen staff when needed.
- Maintaining Serve Safe certification.
Kitchen Manager
The Nutrition Group
03.2021 - 11.2022
- Prepares quality nutritional meals for students.
- Follows recipes and menus to order supplies needed to prepare meals for students.
- Keep track of stock to prevent over ordering and keep cost down.
- Maximizes team performance by training new employees on proper food handling and kitchen protocols.
- Motivates kitchen staff by establishing goals to increase productivity and quality.
- Works with vendors to establish strong relationships and maintain proper inventory supplies.
- Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
- Keeps kitchen equipment properly functioning and educates staff on proper use.
Head Cook
The Nutrition Group
01.2014 - 03.2021
- Followed HACCP policies and procedures
- Followed corporate recipes to prepare, season and cook food products.
- Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
- Improved performance of team members resulting in high-quality meals produced daily.
- Stood in for other members of kitchen staff.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Salad Bar/Food Service Worker
Iroquois School District
08.2006 - 01.2014
- Maintained professional demeanor during interactions with customers and co-workers.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Reviewed current menu to create specific foods.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Followed and implemented instructions given from kitchen manager.
Education
Personal Computer Specialist
Tri State Business Institute
12.1996
Early Childhood Education
Edinboro University of Pennsylvania
Edinboro, PA08.1991
High School Diploma
Iroquois High School
Erie, PA06.1990
Skills
- Customer Service
- Team Building
- Multitasking and Organization
- Cost / Portion Control
- Verbal and Written Communication
- Problem-Solving
- Policy and Procedure Enforcement
- Safe Food Handling and Health Code Compliance
- Supply Ordering and Inventory Management
Timeline
Director of Food and Nutrition
The Nutrition Group
06.2023 - Current
Assistant Director of Food and Nutrition
The Nutrition Group
11.2022 - 06.2023
Kitchen Manager
The Nutrition Group
03.2021 - 11.2022
Head Cook
The Nutrition Group
01.2014 - 03.2021
Salad Bar/Food Service Worker
Iroquois School District
08.2006 - 01.2014
Early Childhood Education
Edinboro University of Pennsylvania
High School Diploma
Iroquois High School
Personal Computer Specialist
Tri State Business Institute
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