Kelsey Bumbaugh
Leechburg
Summary
Dynamic General Manager with a proven track record at Donny's at Core, excelling in operations management and team building. Enhanced service quality through effective training and coaching, while adeptly resolving problems in fast-paced environments. Skilled in budget management and customer relations, driving improvements that elevate overall satisfaction.
Overview
10
10
years of professional experience
Work History
General Manager
Donny's at Core
Irwin, PA
06.2025 - Current
Operational procedures and safety protocols for efficient restaurant management.Assisted in staff training to enhance service quality and customer satisfaction.
General Manager
Shanghai Tokyo
Sarver, PA
10.2023 - 06.2025
Adapted quickly to changing priorities in a fast-paced environment. Engaged with customers to gather feedback and improve service offerings.
General Manager
Saga Japanese Steakhouse
Monroeville, PA
01.2015 - 10.2023
Contributed to scheduling efforts, optimizing staff coverage during peak hours.Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Insurance Coordinator
Artisan Plastic Surgery
Greensburg, PA
03.2021 - 03.2022
Managed patient scheduling and insurance verification processes to ensure seamless operations.
Education
No Degree - Business
Gannon University
Erie, PANo Degree - Business
WCCC
Latrobe, PANo Degree - Combat Medic
US ARMY
San Antonio, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Staff management
- Customer relations
Timeline
General Manager
Donny's at Core
06.2025 - Current
General Manager
Shanghai Tokyo
10.2023 - 06.2025
Insurance Coordinator
Artisan Plastic Surgery
03.2021 - 03.2022
General Manager
Saga Japanese Steakhouse
01.2015 - 10.2023
No Degree - Business
Gannon University
No Degree - Business
WCCC
No Degree - Combat Medic
US ARMY