Kelsey Bumbaugh
Leechburg
Summary
Dynamic General Manager with a proven track record at Donny's at Core, excelling in operations management and team building. Enhanced service quality through effective training and coaching, while adeptly resolving problems in fast-paced environments. Skilled in budget management and customer relations, driving improvements that elevate overall satisfaction.
Overview
10
10
years of professional experience
Work History
General Manager
Donny's at Core
06.2025 - Current
Operational procedures and safety protocols for efficient restaurant management.Assisted in staff training to enhance service quality and customer satisfaction.
General Manager
Shanghai Tokyo
10.2023 - 06.2025
Adapted quickly to changing priorities in a fast-paced environment. Engaged with customers to gather feedback and improve service offerings.
General Manager
Saga Japanese Steakhouse
01.2015 - 10.2023
Contributed to scheduling efforts, optimizing staff coverage during peak hours.Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Insurance Coordinator
Artisan Plastic Surgery
03.2021 - 03.2022
Managed patient scheduling and insurance verification processes to ensure seamless operations.
Education
No Degree - Business
Gannon University
Erie, PANo Degree - Business
WCCC
Latrobe, PANo Degree - Combat Medic
US ARMY
San Antonio, TXSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Staff management
- Customer relations
Timeline
General Manager
Donny's at Core
06.2025 - Current
General Manager
Shanghai Tokyo
10.2023 - 06.2025
Insurance Coordinator
Artisan Plastic Surgery
03.2021 - 03.2022
General Manager
Saga Japanese Steakhouse
01.2015 - 10.2023
No Degree - Business
Gannon University
No Degree - Business
WCCC
No Degree - Combat Medic
US ARMY
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