Kelsey Derr
Marietta
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Front of House Manager
Vinny & Thoze Guys Pizzeria
Lancaster
01.2023 - 08.2024
- Managed daily front of house operations for a busy pizzeria environment.
- Supervised staff, ensuring excellent customer service and efficient workflow.
- Trained new employees on service standards and restaurant procedures.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in scheduling staff to ensure adequate coverage during shifts.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Resolved customer complaints in a professional manner.
Staffing Coordinator/Administrative HR Assistant
Rheems Nursing & Rehabilitation Center
Rheems
05.2021 - 12.2021
- Coordinated staff scheduling to meet care needs across all shifts.
- Managed recruitment processes to attract qualified nursing professionals.
- Assisted in onboarding new employees with training and orientation programs.
- Maintained accurate employee records and compliance documentation.
- Supported payroll processing by verifying hours and attendance records.
- Monitored staffing levels to ensure optimal patient care delivery at all times.
Education
High School Diploma -
Lampeter Strasburg School District
Lancaster, PA06-2017
Skills
- Staff management
- Customer service
- Team training
- Operational oversight
- Scheduling
- Attention to detail
- Leadership
Timeline
Front of House Manager
Vinny & Thoze Guys Pizzeria
01.2023 - 08.2024
Staffing Coordinator/Administrative HR Assistant
Rheems Nursing & Rehabilitation Center
05.2021 - 12.2021
High School Diploma -
Lampeter Strasburg School District