Kelsey Lamberton

• Manage weekly scheduling and biweekly payroll for over 500 associates across various positions at one of the nation’s largest waterparks.
• Oversee daily operations, including execution of opening and closing procedures to ensure smooth park functions.
• Lead the recruitment process, including interviewing, hiring, onboarding, and training new associates to maintain high operational standards and staff performance.

• Ensured timely processing and payment of all invoices, maintaining accuracy and compliance with financial protocols.
• Managed procurement of materials and supplies for five dealership locations, optimizing inventory levels and cost efficiency.
• Trained and onboarded new Receptionists, providing guidance on company processes, policies, and procedures.
• Oversaw daily bank deposits, ensuring accuracy and adherence to financial procedures.
• Fostered strong relationships with vendors, effectively resolving any disputes or issues to maintain smooth business operations.
• Collaborated cross-functionally with departments to address discrepancies in invoices or purchase orders, ensuring seamless operations and financial accuracy.
• Provided additional support as needed by the Owner, General Manager, and CFO, contributing to the overall success of the dealership.

• Supervised daily task assignments and monitored performance of team members, providing coaching and support to ensure high standards.
• Led training initiatives, establishing clear performance expectations and fostering employee development.
• Addressed employee concerns and performance issues through constructive coaching, counseling, and feedback.
• Managed administrative tasks, providing detailed reports and paperwork to the General Manager for review.
• Acted as a key liaison between the General Manager and other departments, facilitating clear communication and alignment on goals and initiatives.
• Enhanced departmental efficiency by identifying process improvements and implementing streamlined organizational systems.
• Unfortunately, the position was eliminated due to organizational restructuring.

Human Resources Generalist
September 2014 – September 2015

• Played a key role in a large-scale hiring initiative, successfully onboarding over 1,000 associates by conducting interviews, facilitating paperwork sessions, leading orientations, and processing payroll.
• Partnered with employees and managers to ensure adherence to company policies and procedures.
• Assisted in the preparation and maintenance of personnel records, employee handbooks, and compliance documentation.
• Conducted research on employee benefits, health, and safety practices, providing recommendations for policy updates and improvements.

Food and Beverage Administrative Assistant
September 2015 – January 2016

• Provided direct administrative support to the Executive Chef and Food & Beverage Director, including payroll processing, interviewing and hiring staff, and assisting with menu changes.
• Contributed to the management of over a dozen eateries and six bars, ensuring seamless operations and effective team coordination.

Purchasing Administrative Assistant
January 2016 – April 2017

• Managed a team of six employees in the resort’s stock room, overseeing the loading dock and coordinating orders across all resort departments.
• Maintained and reviewed both computerized and manual records of purchased items, costs, deliveries, inventory levels, and product performance.
• Analyzed pricing proposals, financial reports, and other data to make informed purchasing decisions and optimize cost management.