Kelsey Coons
Everett
Summary
Dynamic office administrator with experience in facilitating onboarding processes and supporting HR activities. Proven ability to maintain personnel files and process invoices accurately, ensuring compliance and operational excellence in fast-paced environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Administrator
Blue Triangle Hardwoods
Everett
06.2023 - Current
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Facilitated onboarding processes for new employees, providing essential training materials.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Explained company personnel policies, benefits and procedures to employees or job applicants.
- Maintained office supplies inventory, placing orders as necessary for replenishment.
- Assisted in preparing reports and presentations for management review.
- Processed invoices on a timely basis according to established procedures.
Pharmacy Technician
Rite Aid
Everett
09.2023 - 08.2025
- Prepared medications accurately for patient prescriptions and medication orders.
- Assisted pharmacists in managing inventory and ordering pharmaceutical supplies.
- Processed insurance claims and verified patient information for billing accuracy.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Assistant Front Office Manager
Omni Bedford Springs Resort & Spa
Bedford
11.2021 - 06.2023
- Coordinated front office operations to ensure efficient guest services.
- Performed cashiering duties such as handling payments from customers.
- Managed team schedules to optimize staffing levels during peak hours.
- Trained and mentored front desk staff on customer service best practices.
- Handled guest inquiries and resolved issues promptly and professionally.
- Assisted in managing reservations using hotel management software effectively.
- Collaborated with housekeeping to maintain room availability and cleanliness standards.
- Maintained up-to-date knowledge of all hotel products, services, pricing plans and promotions.
- Coordinated room assignments, check-in and check-out processes and other guest services activities.
Dry-Order Filler
Walmart
Bedford
03.2021 - 11.2021
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Communicated with supervisors regarding inventory levels and discrepancies.
- Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
DC Clerk
At Home
Carlisle
01.2018 - 02.2021
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Provided assistance in the loading and unloading process of goods from vehicles when necessary.
- Identified order discrepancies and damaged items and notified supervisor.
- Assisted in training new clerks on shipping procedures and safety protocols.
Unloader/Warehouse Receiving Clerk
Sears Holdings
Chambersburg
03.2013 - 01.2018
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Utilized RF scanners to track movements of inventory within the warehouse environment.
- Operated forklifts and pallet jacks for efficient material handling.
Education
Diploma - General
Everett Area High School
2010
Skills
- Human resources
- Employee onboarding
- Invoice processing
- Data entry
- Office supply management
- Scanning and copying
Certification
- Certified Pharmacy Technician (CPhT), Pharmacy Technician Certification Board (PTCB), 2025
References
References available upon request.
Timeline
Pharmacy Technician
Rite Aid
09.2023 - 08.2025
Office Administrator
Blue Triangle Hardwoods
06.2023 - Current
Assistant Front Office Manager
Omni Bedford Springs Resort & Spa
11.2021 - 06.2023
Dry-Order Filler
Walmart
03.2021 - 11.2021
DC Clerk
At Home
01.2018 - 02.2021
Unloader/Warehouse Receiving Clerk
Sears Holdings
03.2013 - 01.2018
Diploma - General
Everett Area High School