Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Kelsey Wilkins

Pittsburgh

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Inventory Coordinator & Outfitter

Fleet Feet
Pittsburgh
03.2022 - Current
  • Handled customer inquiries and resolved issues to enhance satisfaction levels.
  • Conducted regular inventory audits to ensure accuracy and compliance.
  • Maintained organized storage areas to enhance accessibility and efficiency.
  • Recommended, selected and helped locate or obtain merchandise based on customer needs and desires.

Personal Trainer

Independant
Pittsburgh
06.2018 - 06.2025
  • Scheduled appointments with clients and communicated effectively with them via phone or email.
  • Executed upselling of services while also getting my clients unparalleled results.
  • Provided exceptional customer service to enhance client retention and satisfaction.
  • Assessed client fitness levels through various testing methods.

Footwear Sales Lead

Dicks Sporting Goods Distribution Center
Morgantown
12.2020 - 02.2022
  • Managed daily operations to ensure efficient workflow and productivity.
  • Implemented process improvements to enhance operational efficiency.
  • Provided training sessions for new employees on sales techniques, procedures.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.

Education

Associate of Science - Physical Therapist Assistant

Pennsylvania State University
Uniontown, PA
08-2023

Bachelor of Arts - Double Major Screenwriting/Acting

Point Park University
Pittsburgh, PA
08-2016

Skills

  • Customer relationship management
  • Team leadership
  • Time management
  • Process implementation
  • Conflict resolution
  • Customer service excellence

Accomplishments

  • Cross Country All-American
  • Top Screenwriting Point Park (2016)

Certification

  • Licensed Physical Therapist Assistant
  • NASM certified Personal Trainer with over 5 special certificates

Affiliations

  • Avid runner and writer

Timeline

Inventory Coordinator & Outfitter

Fleet Feet
03.2022 - Current

Footwear Sales Lead

Dicks Sporting Goods Distribution Center
12.2020 - 02.2022

Personal Trainer

Independant
06.2018 - 06.2025

Associate of Science - Physical Therapist Assistant

Pennsylvania State University

Bachelor of Arts - Double Major Screenwriting/Acting

Point Park University

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Kelsey Wilkins