Kelsi Bailey
Landisburg
Summary
Business professional with keen eye for administrative excellence and customer service. Consistent history in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
10
10
years of professional experience
Work History
Receptionist
County of Perry
06.2024 - Current
- Greeted customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Hair Stylist
Sections Salon
05.2015 - 06.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Receptionist
Jon E Noll, O.d. Family Eye Care
07.2023 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained and tracked inventory reports using Microsoft.
Education
High School Diploma -
West Perry High School
Elliottsburg, PA06-2015
Cosmetology License - Cosmetology
Cumberland Perry VOTECH
Mechanicsburg, PA06-2015
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer and client relations
- Office administration
- Mail handling
Timeline
Receptionist
County of Perry
06.2024 - Current
Receptionist
Jon E Noll, O.d. Family Eye Care
07.2023 - 12.2023
Hair Stylist
Sections Salon
05.2015 - 06.2024
High School Diploma -
West Perry High School
Cosmetology License - Cosmetology
Cumberland Perry VOTECH
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