Kelsie Bainbridge
Hummelstown
Summary
Detail-oriented accounting and administrative professional with over 7 years of experience optimizing billing operations, financial reporting, and client account management and support. Known for streamlining processes, supporting efficient month-end close cycles, and fostering cross-functional collaboration to resolve account discrepancies. Proven ability to deliver exceptional client service while leading billing functions across multiple branches. Recognized for driving team success and contributing to broader organizational goals.
Overview
14
14
years of professional experience
Work History
Server / Host
THE PAXTANG GRILL
Harrisburg
05.2014 - Current
- Delivered exceptional food and beverage service in a fast-paced environment.
- Maintained high standards of cleanliness and organization in dining and service areas.
- Accurately took orders and ensured timely delivery of meals, enhancing guest satisfaction.
Suite Attendant
SENATORS BASEBALL
Harrisburg
04.2012 - Current
- Provide premium food and beverage service to suite guests, ensuring a high-end hospitality experience.
- Collaborate effectively with team members and management to fulfill client requests with precision and efficiency.
- Accurately manage high-value orders and billing records, maintaining financial integrity and client satisfaction.
Billing Lead/Billing Specialist II
miller environmental group
Harrisburg
01.2020 - 01.2025
- Spearheaded the billing setup and ensured data integrity during the successful transition from NetSuite to Salesforce.
- Generated and delivered monthly invoices with a consistently high level of accuracy and timeliness, consistently meeting client-specific requirements.
- Maintained precise and current billing records and client account details within Salesforce.
- Collaborated with accounting and branch teams to streamline billing workflows and resolve account discrepancies efficiently.
- Supported month-end close processes through reconciliations and preparation of financial reports.
- Provided prompt and professional responses to client inquiries regarding invoices and payments, enhancing client satisfaction.
- Led weekly cross-branch billing calls to drive alignment, consistency, and continuous process improvement.
Administrative Assistant
miller environmental group
Harrisburg
11.2018 - 12.2019
- Provided comprehensive administrative support to the branch manager, ensuring smooth and efficient daily operations.
- Managed high-volume phone communications and coordinated emergency response dispatches with speed and professionalism.
- Streamlined team workflows by overseeing scheduling, internal communications, and office supply management.
- Maintained organized records and documentation to support efficient office processes and compliance.
- Applied knowledge of environmental waste protocols to ensure proper handling and regulatory compliance.
Education
High School -
Halifax High School
01.2011
Accounting and Microsoft software courses
HAAC
Skills
- Accounts Receivable & Invoicing
- Financial Reporting
- Process Automation
- Communication & Team Leadership
- CRM System – Salesforce
- Cloud-Based Software Implementation
- Microsoft Office Suite
- Customer Service Excellence
Education Certifications Volunteer
RAMP Certified (Responsible Alcohol Management), HAAC, Completed several Accounting and Microsoft software courses, Halifax High School, Graduated 2011, Parent-Teacher Organization (PTO) – Nye Elementary, Vice President, 09/01/25, Parent-Teacher Organization (PTO) – Nye Elementary, Board Member, 09/01/23, 09/01/25
Timeline
Billing Lead/Billing Specialist II
miller environmental group
01.2020 - 01.2025
Administrative Assistant
miller environmental group
11.2018 - 12.2019
Server / Host
THE PAXTANG GRILL
05.2014 - Current
Suite Attendant
SENATORS BASEBALL
04.2012 - Current
High School -
Halifax High School
Accounting and Microsoft software courses
HAAC