Summary
Overview
Work History
Education
Skills
Timeline
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Kendall Bailey

Pittsburgh

Summary

Dynamic pest control professional with a proven track record at Ehrlich, achieving a remarkable 267% increase in sales in 2024. Skilled in bed bug treatment strategies and customer education, I excel in developing tailored pest management solutions while prioritizing client satisfaction and effective communication.

Overview

11
11
years of professional experience

Work History

PEST TECHNICIAN

Ehrlich
Cranberry
11.2021 - Current
  • Serviced $265,000 commercial pest route across Lawrenceville, The Strip District, Oakland, and The Hill District.
  • Exceeded annual customer sales goals with notable increases: 40% in 2022, 215% in 2023, and 267% in 2024.
  • Delivered reliable pest control services to ensure high levels of customer satisfaction.
  • Negotiated service contracts with new clients by highlighting benefits of professional pest control solutions.

PEST CONTROL TECHNICIAN

Orkin
Washington
03.2015 - 02.2020
  • Met with customers to explain services, inquire about existing problems and optimize pest control plans.
  • Educated customers on the lifecycle and habits of common pests for better understanding of control measures.
  • Documented treatment plans, services performed, and customer interactions in company database.
  • Stayed updated on latest industry practices, products, and safety protocols through continuing education.

Education

ASSOCIATE OF ARTS - BUSINESS MANAGEMENT

Pittsburgh Technical Institute
PA
07.2011

Skills

  • Bed bug treatment strategies
  • Task prioritization
  • Property inspections
  • Customer education
  • Treatment development
  • Communication skills
  • Service sales

Timeline

PEST TECHNICIAN

Ehrlich
11.2021 - Current

PEST CONTROL TECHNICIAN

Orkin
03.2015 - 02.2020

ASSOCIATE OF ARTS - BUSINESS MANAGEMENT

Pittsburgh Technical Institute
Kendall Bailey