Kendall Bailey
Pittsburgh
Summary
Dynamic pest control professional with a proven track record at Ehrlich, achieving a remarkable 267% increase in sales in 2024. Skilled in bed bug treatment strategies and customer education, I excel in developing tailored pest management solutions while prioritizing client satisfaction and effective communication.
Overview
11
11
years of professional experience
Work History
PEST TECHNICIAN
Ehrlich
Cranberry
11.2021 - Current
- Serviced $265,000 commercial pest route across Lawrenceville, The Strip District, Oakland, and The Hill District.
- Exceeded annual customer sales goals with notable increases: 40% in 2022, 215% in 2023, and 267% in 2024.
- Delivered reliable pest control services to ensure high levels of customer satisfaction.
- Negotiated service contracts with new clients by highlighting benefits of professional pest control solutions.
PEST CONTROL TECHNICIAN
Orkin
Washington
03.2015 - 02.2020
- Met with customers to explain services, inquire about existing problems and optimize pest control plans.
- Educated customers on the lifecycle and habits of common pests for better understanding of control measures.
- Documented treatment plans, services performed, and customer interactions in company database.
- Stayed updated on latest industry practices, products, and safety protocols through continuing education.
Education
ASSOCIATE OF ARTS - BUSINESS MANAGEMENT
Pittsburgh Technical Institute
PA07.2011
Skills
- Bed bug treatment strategies
- Task prioritization
- Property inspections
- Customer education
- Treatment development
- Communication skills
- Service sales
Timeline
PEST TECHNICIAN
Ehrlich
11.2021 - Current
PEST CONTROL TECHNICIAN
Orkin
03.2015 - 02.2020
ASSOCIATE OF ARTS - BUSINESS MANAGEMENT
Pittsburgh Technical Institute