Kendall Krewson
Wyalusing
Summary
7+ years of experience in customer service. Demonstrates strong skills in time management, communication, and problem-solving, with a proven track record of optimizing processes for cost savings and efficiency. Adept at leveraging QuickBooks and social media management to enhance operational outcomes and foster community engagement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Payroll Administrator
HallockShannon
10.2024 - Current
- Manage payroll for 500+ employees, ensuring timely and accurate payments.
- Collaborate with HR and finance to resolve payroll discrepancies efficiently.
- Ensure compliance with federal and state payroll regulations.
- Analyze payroll data to identify cost-saving opportunities.
- Completed quarterly reports along with monthly sales tax reporting
- Maintained comprehensive payroll records and executed reconciliations, promoting financial accuracy and compliance with regulatory standards.
Family Services Coordinator
Penn York Opportunities, Inc.
10.2023 - 06.2024
- Coordinate agency efforts, improving community transport access and resource linkage.
- Conduct family evaluations, enhancing resource connections and well-being.
- Implement workshops, boosting employment and financial independence.
- Foster communication with families, increasing trust and service delivery.
- Assess needs, improving family support and community engagement.
Sales Consultant
Wilkins Recreational Vehicles
02.2023 - 10.2023
- Identify client needs, ensuring tailored solutions and satisfaction.
- Negotiate deals to drive sales growth and enhance customer loyalty.
- Maintain product knowledge for accurate information and client decisions.
- Analyze customer preferences to refine recommendations, boosting retention.
- Deliver measurable gains in customer satisfaction and loyalty.
Club/ Bar Manager
Towanda Gun Club
03.2022 - 02.2023
- Managed cash handling, improving accuracy and reducing errors for operational efficiency.
- Executed events, enhancing customer satisfaction with personalized experiences.
- Optimized pricing through inventory cost analysis, aligning with market trends.
- Trained staff on procedures, boosting team performance and service quality.
- Implemented digital inventory tracking, reducing manual errors and ensuring timely restocking.
- Streamlined cash handling processes, achieving noticeable improvements in accuracy and minimizing operational errors.
Bartender/Server
Towanda Gun Club
02.2020 - 02.2023
- Managed bar inventory and cleanliness, enhancing service efficiency and guest satisfaction.
- Collaborated with kitchen for prompt food delivery, boosting dining experience.
- Suggested beverages based on preferences, increasing sales and customer loyalty.
- Created welcoming environment, improving team dynamics and guest interactions.
- Handled 100-150 patrons nightly, ensuring smooth service and repeat patronage.
Universal Teller 1
First Citizens Community Bank
05.2021 - 01.2022
- Assisted customers with account inquiries, enhancing satisfaction and trust.
- Monitored transactions for fraud, safeguarding client assets effectively.
- Organized and secured cash for vault storage, maintaining financial accuracy.
- Answered customer calls promptly, resolving issues efficiently.
- Managed drive-through and lobby transactions, ensuring seamless service.
Nanny
New Albany
06.2019 - 08.2019
- Ensured safe transport of children to activities, enhancing daily routine efficiency.
- Maintained a clean and organized home, supporting a healthy living environment.
- Developed time management skills through coordinating multiple daily tasks.
Teachers Assistant (TA)
Wyalusing Valley Children Center
10.2018 - 06.2019
- Ensured children's safety at bus stop, enhancing well-being for ages 6-11.
- Supervised children until pickup, fostering a secure environment.
- Maintained cleanliness by vacuuming and organizing, promoting hygiene.
- Prepared disinfectant solutions, ensuring a healthy setting.
- Contributed to a supportive learning atmosphere.
Education
High School Diploma - undefined
Wyalusing Valley High School
Wyalusing, PA06.2019
Skills
- Bartending
- Event Planning
- Sales
- Negotiation
- Cash Handling
- Microsoft Word
- Writing
- Social Media Management
- Problem solving
- Fundraising
- Restaurant Management
- Pricing
- Customer Service
- Time Management
- QuickBooks
- Editing
- Communication
Certification
- First Aid First Aid Certification
- CPR CPR Certification
Timeline
Payroll Administrator
HallockShannon
10.2024 - Current
Family Services Coordinator
Penn York Opportunities, Inc.
10.2023 - 06.2024
Sales Consultant
Wilkins Recreational Vehicles
02.2023 - 10.2023
Club/ Bar Manager
Towanda Gun Club
03.2022 - 02.2023
Universal Teller 1
First Citizens Community Bank
05.2021 - 01.2022
Bartender/Server
Towanda Gun Club
02.2020 - 02.2023
Nanny
New Albany
06.2019 - 08.2019
Teachers Assistant (TA)
Wyalusing Valley Children Center
10.2018 - 06.2019
High School Diploma - undefined
Wyalusing Valley High School