Kendel Thompson
Ellwood City
Summary
Dynamic professional with extensive experience in managing daily operations and enhancing customer experiences. Known for effective task delegation, decision-making, and analyzing sales data to drive strategic improvements and achieve operational goals.
Overview
5
5
years of professional experience
Work History
Assistant Manager
PLCB
Butler, PA
05.2023 - Current
- Assisted in managing daily operations to ensure optimal efficiency and customer satisfaction.
- Coordinated team schedules and delegated tasks to enhance workflow and meet operational goals.
- Implemented process improvements to streamline inventory management and reduce discrepancies.
- Trained new staff on company policies, procedures, and customer service standards.
- Analyzed sales data to identify trends and inform strategic decision-making for product placements.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Warehouse Worker
M@C Discounts
Beaver Falls, PA
08.2022 - 05.2023
- Managed inventory levels through accurate tracking and labeling of stock items.
- Assisted in organizing warehouse layout to optimize storage space and accessibility.
- Trained new staff on warehouse procedures, safety protocols, and equipment operation.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
Parts Assistant
R&R INC of PA
New Castle, PA
01.2022 - 05.2022
- Managed parts inventory using ERP systems to ensure accuracy and availability.
- Assisted in processing customer orders, ensuring timely fulfillment of parts requests.
- Coordinated with suppliers to maintain optimal stock levels and resolve discrepancies.
- Conducted regular audits of parts inventory to identify and mitigate loss risks.
- Trained new team members on inventory management processes and best practices.
- Maintained documentation for compliance with industry standards and regulations.
- Reduced instances of incorrect part orders by cross-referencing part numbers against manufacturer catalogs before finalizing transactions.
- Assisted with scheduling deliveries, ensuring timely arrival of essential parts for repair jobs and reducing downtime.
- Ordered parts from various distributors to fulfill demands.
Greenhouse Worker
Gumpf Gardens
Beaver Falls, PA
03.2021 - 11.2021
- Cultivated and maintained diverse plant species in greenhouse environment.
- Monitored environmental conditions to optimize plant growth and health.
- Trained new staff on safe handling of tools and equipment used in greenhouse maintenance.
- Unloaded plants and nursery items from delivery trucks.
- Operated front end loader to transport materials efficiently across job site.
- Conducted routine inspections to ensure equipment safety and operational readiness.
- Maintained clean work area by regularly removing debris from the loader''s path during operation hours.
- Lowered and tilted buckets and drove front-end loaders forward to force buckets into bulk material.
- Maximized resource utilization by effectively managing material stockpiles and storage areas.
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted routine inspections and maintenance on equipment to ensure operational safety.
Education
High School Diploma -
Riverside High School
Ellwood City, PA06-2018
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Task delegation
- Multitasking and organization
- Adaptability and flexibility
- Workplace safety compliance
- Following directions
- Loader operation
- Daily vehicle inspections
- Front end loader operations
- Heavy equipment operation
- First aid training
- Hydraulic systems
- Load calculation
- Equipment inspection
- Loader controls
- Forklift operation
- Loading and unloading
- Material handling
- Hand-eye coordination
- Materials transport
Timeline
Assistant Manager
PLCB
05.2023 - Current
Warehouse Worker
M@C Discounts
08.2022 - 05.2023
Parts Assistant
R&R INC of PA
01.2022 - 05.2022
Greenhouse Worker
Gumpf Gardens
03.2021 - 11.2021
High School Diploma -
Riverside High School