Kendrick Bolish
Latrobe
Summary
Dedicated Quality Manager with a strong background in quality training and process optimization. Known for driving improvements in operational efficiency and fostering a culture of excellence, consistently delivering high-quality products and maintaining compliance with industry regulations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Quality Manager
Great Dane Powder Coating
Latrobe, PA
07.2025 - 04.2026
- Conducted quality inspections to ensure compliance with industry standards and customer specifications.
- Assisted in developing and implementing quality control procedures to enhance operational efficiency.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Maintained accurate records of quality metrics for reporting and analysis purposes.
- Trained staff on quality assurance protocols and best practices for improved performance.
- Supported continuous improvement initiatives by documenting process variations and suggesting corrective actions.
- Utilized inspection tools and software to monitor product quality throughout production cycles.
- Contributed to audits by preparing documentation and participating in review meetings with stakeholders.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Promoted a proactive approach to risk management within the organization, mitigating potential concerns before they escalated into larger issues.
- Led continuous improvement initiatives by actively seeking opportunities for process optimization and cost reduction.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Calibrated instruments and scales in production area and quality lab.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Sorted product and provided expertise on non-conforming product requirements.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Developed and deployed production control plans and created work instructions and procedures.
- Ensured consistent delivery of high-quality products by closely supervising production teams throughout manufacturing processes.
- Reduced product defects by introducing advanced testing methodologies and equipment into production processes.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
- Achieved significant reduction in production errors, implementing continuous improvement program.
- Enhanced customer satisfaction by ensuring products consistently met or exceeded quality expectations.
Quality Engineer
Pace Industries
Latrobe, PA
07.2021 - 07.2025
- Developed and implemented quality assurance protocols to enhance product reliability.
- Conducted root cause analysis to identify defects and recommend corrective actions.
- Collaborated with cross-functional teams to integrate quality standards into production processes.
- Utilized statistical process control methods to monitor manufacturing performance metrics.
- Trained and mentored junior engineers on quality assessment techniques and tools.
- Ensured compliance with industry regulations and internal quality standards throughout operations.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Contributed to root cause analysis to determine core reason for failures and errors.
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
- Developed action plan for company certification using ISO 9000 standard knowledge.
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Facilitated training sessions for team members on quality management principles and best practices, enhancing overall competency levels within the department.
- Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.
- Enhanced product quality by implementing rigorous testing protocols that addressed previously undetected issues.
- Conducted regular compliance audits, ensuring adherence to industry regulations and standards.
- Analyzed and interpreted data to identify trends and recommend improvements.
- Documented and developed engineering procedures and processes.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Trained and mentored junior engineers, providing guidance and direction.
- Created detailed reports on engineering activities and findings.
- Developed high-quality engineering designs and plans to meet industry standards.
- Verified construction documentation to meet client requirements and vision.
Education
High School Diploma -
Greater Latrobe School District
Latrobe, PANo Degree -
Westmorland Community College
Latrobe, PASkills
- Internal auditing
- Quality management systems
- Compliance monitoring
- Corrective actions
- Quality processes
- Regulatory compliance
- Document management
- SOP development
- Continuous improvement
- Quality training
- Quality metrics
- Statistical analysis skills
- Supplier relationship management
- Document control
- First-article inspection
Certification
Six sigma Green Belt Certification
IATF 16949 Certification
Timeline
Quality Manager
Great Dane Powder Coating
07.2025 - 04.2026
Quality Engineer
Pace Industries
07.2021 - 07.2025
High School Diploma -
Greater Latrobe School District
No Degree -
Westmorland Community College