Kenesha Logan
Philadelphia
Summary
Case manager team lead with extensive experience in supporting individuals with behavioral health needs and disabilities. Proficient in team supervision, client services, care coordination, and treatment planning. Demonstrates strong leadership, organizational, and problem-solving skills with a focus on person-centered care.
Overview
15
15
years of professional experience
Work History
Case Manager Team Lead
PMHCC
Philadelphia
10.2025 - Current
- Supervised, mentored, and supported team while managing caseload, ensuring quality assurance, and facilitating client services to enhance client outcomes.
- Facilitated team meetings and compiled reports on productivity, ASRA, and 30-day lapse to monitor team performance.
- Evaluated treatment alternatives and developed treatment plans.
- Provided resources that empowered individuals to maintain sustainable lives.
Case Manager
PMHCC
Philadelphia
06.2023 - 10.2025
- Evaluated treatment alternatives, developed treatment plans, coordinated care, and monitored patient progress to ensure effective outcomes.
- Coordinate care between teams and work collaboratively with teams to provide care that is person centered.
- Assessed individuals' strengths, needs, and wants to facilitate achievement of personal goals.
- Provided resources to support individuals in achieving sustainable lifestyles.
Job Coach
Kencrest
Philadelphia
01.2019 - 06.2023
- Plan and implement job coaching strategies for individuals with disabilities.
- Coached individuals in workplace skills to facilitate their professional success.
- Delivered training on essential skills and techniques to enhance job performance.
- Evaluated performance and provided targeted feedback to drive improvement.
Direct Support Professional
JEV Human Services
Philadelphia
04.2011 - 01.2019
- Supported individuals in daily activities and facilitated community integration to enhance their quality of life.
- Guided individuals with intellectual and physical disabilities to achieve greater self-direction in daily living.
- Supported individuals in voicing their needs and preferences in various settings.
Educational Support
Delta T Group
Philadelphia
09.2016 - 06.2018
- Interacted with students, teachers, and parents in-person and via telephone, addressing and resolving questions and issues promptly to enhance support experience.
- Worked autonomously and collaboratively within office team to complete tasks accurately, delivering exceptional service to students, teachers, and families.
- Transmitted and received student records during transfers, maintaining confidentiality and ensuring accurate placement in correct student files.
Skill Life Worker
Eastwick Family Service
Philadelphia
10.2013 - 09.2016
- Supported individuals with severe challenging behaviors and physical disabilities in daily activities, enhancing their independence and quality of life.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Organized work area at end of shift to ensure it is ready for next day’s production run.
- Communicated regularly with supervisors regarding progress of projects and completed tasks.
Education
Associate of Science - Business Management
Everest University
04-2017
Skills
- Case management
- Quality control
- Documentation
- Attention to detail
- Problem solving
- Issue resolution
- Time management
- Task prioritization
- Team collaboration
- Organizational skills
- Critical thinking
- Customer service
Key Skill Areas
- First aid & CPR
- Mental health first aid
- Motivational Interviewing
- Leadership training
Timeline
Case Manager Team Lead
PMHCC
10.2025 - Current
Case Manager
PMHCC
06.2023 - 10.2025
Job Coach
Kencrest
01.2019 - 06.2023
Educational Support
Delta T Group
09.2016 - 06.2018
Skill Life Worker
Eastwick Family Service
10.2013 - 09.2016
Direct Support Professional
JEV Human Services
04.2011 - 01.2019
Associate of Science - Business Management
Everest University