Kennedy McLelland

As a server it is my responsibility to greet customers with a smile, and provide them with anything they may need. My job includes: bussing tables, rolling silverware, taking care of customers (this includes greeting them, putting in their orders, giving them their orders, providing their check, as well as remaining calm and respectful if an issue arises), doing my sidework (this includes cleaning up in the kitchen, stocking coldbars, cleaning and stocking my tables, vacuuming, and closing up my assigned work), understanding our service system (Toast is our POS system), and maintaining a positive attitude!

I feel that working here enhanced my work ethic greatly. Some of my tasks working here included:

-Providing any customers with help and information on questions they may have, if I cannot answer the question or provide them with the correct information I reconnected them with one of the managers.

-Preparing and providing food, ice cream, drinks, home decor, or plants to customers

-Replanting, watering, organizing, deadheading and caring for plants around the store to provide the best quality for customers

-Cleaning stations, seating areas, and display tables and cases so customers feel welcome.

-Designing and creating the specials boards and menu item boards to attract customers.

- Provided customers with kindness

-Prepared and assembled food, ice cream, and drink items.

-Stocked shelves and kitchen

-Cleaned anything around the store that needed cleaned

-Answered the phone

Working at McDonald's for my first job taught me a lot of important skills for any career, specifically food service. It was my responsibility to treat customers with respect and kindness, cashing them out, providing them their food, assembling said food for customers, restocking items, making drinks, or assembling food into bags. I feel this provided me with food service skills I didn't have before this job.