Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kennedy Wilson

Cheltenham

Summary

Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members. Keeping the patient in mind, and providing the best professional care and healthcare opportunities for all.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Receptionist

Excel Medical Center
Philadelphia
10.2024 - Current
  • Scheduled appointments efficiently using practice management software for patient coordination.
  • Answered phone calls, directing inquiries to appropriate staff members with professionalism.
  • Assisted in insurance verification, gathering necessary information for billing processes.
  • Maintained front desk area, organizing materials and supplies for smooth operations.
  • Provided administrative support by filing documents and handling correspondence effectively.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.

Receptionist

Pediatric Care Group
Jenkintown
02.2023 - 10.2024
  • Greeted patients and families, creating a welcoming environment in the pediatric care setting.
  • Scheduled appointments efficiently using practice management software for patient coordination.
  • Managed patient records, ensuring confidentiality and accuracy for healthcare compliance.
  • Answered phone calls, directing inquiries to appropriate staff members with professionalism.
  • Assisted in insurance verification, gathering necessary information for billing processes.
  • Maintained front desk area, organizing materials and supplies for smooth operations.
  • Scheduled and confirmed appointments.
  • Protected clients' rights by maintaining confidentiality of personal and financial information.

Home Health Aide

Comfort Keepers
Jenkintown
05.2022 - 02.2023
  • Assisted clients with daily living activities and personal care needs.
  • Provided companionship and emotional support to enhance client well-being.
  • Prepared nutritious meals based on dietary restrictions and preferences.
  • Maintained a clean and safe environment for clients at home.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Assisted clients with bathing, dressing, and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Communicated with clients to confirm and reschedule appointments as needed.

Education

Some College (No Degree) - Radiography

Montgomery County Community College
Blue Bell, PA

Skills

  • Patient coordination
  • Medical records management
  • Customer service
  • Appointment scheduling
  • Insurance verification
  • Healthcare compliance

Certification

  • Certified Phlebotomist

Timeline

Receptionist

Excel Medical Center
10.2024 - Current

Receptionist

Pediatric Care Group
02.2023 - 10.2024

Home Health Aide

Comfort Keepers
05.2022 - 02.2023

Some College (No Degree) - Radiography

Montgomery County Community College

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Kennedy Wilson