Kenneth Bostard
Delmont,PA
Summary
Skilled writing professional with focus on delivering impactful content. Adept at team collaboration, ensuring reliable and flexible support in dynamic environments. Proficient in crafting compelling narratives, conducting thorough research, and maintaining high standards of accuracy and clarity. Known for strong communication skills and results-driven approach.
Overview
8
8
years of professional experience
Work History
Delivery Driver
FedEx
08.2025 - Current
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Managed delivery schedules to ensure timely arrival and customer satisfaction.
- Communicated effectively with dispatch regarding route changes or issues encountered.
- Loaded and unloaded packages efficiently while maintaining inventory accuracy.
- Assisted in route planning utilizing GPS technology for optimal efficiency.
- Developed familiarity with local neighborhoods to enhance delivery speed and reliability.
- Adapted quickly to changing conditions, ensuring consistent service quality during peak times.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Personal Shopper
Walmart
01.2024 - 03.2025
- Assisted customers in selecting products based on preferences and needs.
- Managed online orders to ensure accurate fulfillment and timely delivery.
- Developed knowledge of store inventory to provide informed recommendations.
- Collaborated with team members to streamline shopping processes for efficiency.
- Resolved customer inquiries and concerns to enhance overall shopping experience.
- Adapted quickly to changing priorities and customer demands in fast-paced environment.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Landscaper
Quality Care Lawn
05.2023 - 06.2023
- Operated lawn care equipment including mowers, trimmers, and blowers to maintain quality landscapes.
- Executed landscape design plans by planting flowers, shrubs, and trees according to specifications.
- Assessed soil conditions and implemented fertilization methods to enhance plant health and growth.
- Collaborated with team members to ensure timely completion of landscaping projects and customer satisfaction.
- Adhered to safety protocols while performing tasks in various weather conditions and environments.
- Maintained grounds by trimming, weeding, and general clean-up.
Cashier/Sales Associate
Dollar General
05.2022 - 08.2022
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Handled cash management tasks, including balancing cash drawers at shift end.
- Collaborated with team members to restock shelves and organize merchandise displays.
- Enforced store policies and procedures to contribute to loss prevention efforts.
- Provided exceptional customer service by actively listening and resolving issues quickly.
- Greeted customers entering store and responded promptly to customer needs.
Dietary Aide
William Penn Care Center
08.2018 - 07.2021
- Prepared and served nutritious meals according to dietary guidelines and residents' preferences.
- Assisted in maintaining cleanliness and organization of kitchen and dining areas to ensure compliance with health regulations.
- Collaborated with dietary staff to plan menus that meet the nutritional needs of residents.
- Monitored food inventory levels, ensuring timely ordering of supplies to minimize waste.
- Supported kitchen operations by efficiently managing dishwashing and sanitation processes during peak hours.
- Educated residents on dietary options available, enhancing meal satisfaction and adherence to nutrition plans.
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Therapy Aide
Allstar Therapies Inc
06.2018 - 08.2018
- Assisted therapists in implementing individualized treatment plans for diverse patient populations.
- Organized and maintained therapy equipment, ensuring optimal readiness for sessions.
- Supported patients with mobility and exercises, fostering independence and confidence.
- Monitored patient progress and documented observations to inform treatment adjustments.
- Ensured confidentiality of sensitive patient information by adhering to strict privacy and security protocols.
- Maintained accurate documentation of patient progress notes, facilitating effective communication among healthcare professionals.
Call Center Representative
Express Mobile Diagnostic Services LLC
06.2017 - 08.2017
- Responded to customer inquiries, providing accurate information and resolving issues efficiently.
- Processed incoming calls, routing them to appropriate departments for timely assistance.
- Maintained detailed records of customer interactions in CRM software, ensuring data accuracy.
- Assisted in training new representatives on company policies and call handling procedures.
- Collaborated with team members to improve service delivery and enhance customer satisfaction levels.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
Education
Bachelor of Arts - Screenwriting And Cinema
University of Iowa
Iowa City, IA05-2023
High School Diploma -
Plum Senior High School
Plum, PA06-2019
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Creative writing
- Grammar usage
- Effective writing
- Idea brainstorming
- Exceptional storytelling
- Proofreading
- Excellent grammar
- Creative collaboration
- Persuasive writing
Languages
English
Native or Bilingual
Timeline
Delivery Driver
FedEx
08.2025 - Current
Personal Shopper
Walmart
01.2024 - 03.2025
Landscaper
Quality Care Lawn
05.2023 - 06.2023
Cashier/Sales Associate
Dollar General
05.2022 - 08.2022
Dietary Aide
William Penn Care Center
08.2018 - 07.2021
Therapy Aide
Allstar Therapies Inc
06.2018 - 08.2018
Call Center Representative
Express Mobile Diagnostic Services LLC
06.2017 - 08.2017
Bachelor of Arts - Screenwriting And Cinema
University of Iowa
High School Diploma -
Plum Senior High School
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