Kenneth Graham
Upper Darby,PA
Summary
Dynamic Facilities Director with a proven track record at Kaiserman JCC, excelling in building maintenance and customer service. Expertly managed operations, enhancing efficiency and fostering collaboration across departments. Recognized for implementing effective safety protocols and mentoring staff, ensuring high-quality service delivery and a secure environment.
Overview
2026
2026
years of professional experience
Work History
Facilities Director
Kaiserman JCC
2021 - Current
- Effectively oversee daily operations of maintenance, cleaning staff, contractors and vendors
- Collaborated with other departments to foster efficient use of facility space and resources.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
- Served as point of contact for internal and external customers seeking support and information.
Postal Worker
United Sates Postal Service
2019 - 2021
- Supported colleagues in managing high-volume periods through effective teamwork and communication during peak mailing seasons.
- Improved mail delivery efficiency by organizing and sorting mail according to delivery routes.
- Strengthened relationships with local communities through courteous interactions while delivering their essential correspondence daily.
- Handled large volumes of mail with precision and accuracy, minimizing errors and ensuring timely delivery to recipients.
Crew Leader / Builder
Quaker Sheds
2014 - 2018
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Security Alarm Installer
AT&T Digital Life
2011 - 2013
- Maintained a high level of customer satisfaction with thorough follow-up on service calls.
- Implemented customized wiring solutions to accommodate unique building layouts while maintaining professional appearance.
- Developed strong relationships with clients, fostering trust and loyalty through consistent communication and reliable service delivery.
- Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
EVS Lead
Roxborough Memorial Hospital
2004 - 2008
- Managed inventory levels for cleaning supplies, reducing waste and controlling costs.
- Conducted one-on-one meetings with direct reports and solicited feedback from employees.
- Collaborated closely with other departments to coordinate services, resulting in seamless operations.
- Mentored new team members, providing guidance on cleaning techniques and safety protocols.
- Addressed any maintenance issues promptly, minimizing downtime and disruption to daily operations.
Electrical Technician
Snelling Personnel
2001 - 2004
- Installed electrical conduit and wiring for power, controls, and lighting.
- Replaced faulty wiring, switches and circuit breakers to reduce fire risks, boost service capacity and increase versatility.
- Tested wiring and other system parts for electrical flow and function.
- Disconnected and removed motors and pumps.
- Tested, troubleshot, and calibrated equipment in shop and field.
Education
Orleans Technical College
Philadelphia, PACDL
Smith And Solomon CDL School
Philadelphia, PASkills
- Building maintenance
- Electrical systems
- Security management
- Janitorial
- Customer Service
Timeline
Facilities Director
Kaiserman JCC
2021 - Current
Postal Worker
United Sates Postal Service
2019 - 2021
Crew Leader / Builder
Quaker Sheds
2014 - 2018
Security Alarm Installer
AT&T Digital Life
2011 - 2013
EVS Lead
Roxborough Memorial Hospital
2004 - 2008
Electrical Technician
Snelling Personnel
2001 - 2004
Orleans Technical College
CDL
Smith And Solomon CDL School
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