Kenneth Smeltzer
Lansdale
Summary
Senior Accounts Receivable and Finance Leader with 10+ years of experience managing receivables portfolios up to $250M. Expertise in credit policy, billing operations, collections, and forecasting. Proven record of reducing DSO by 12 days, recovering $10M+ in aged receivables, and leading cross-functional initiatives that improved billing accuracy, compliance, and operational efficiency.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Supervisor
Zeus Fire and Security
01.2023 - 01.2025
- Spearheaded company-wide credit approval system, reducing onboarding risk by 20%.
- Engineered service hold protocols that cut delinquent balances by 15%.
- Directed cross-functional collection strategies with Sales, lowering escalations by 30%.
- Recovered $5M+ in bad debt, increasing recoveries by 25%.
Sr. Account Reconciliation Technician
CBIZ
01.2021 - 01.2023
- Built forecasting models that improved Finance accuracy by 15%.
- Identified $1.2M in at-risk revenue via receivables reporting.
- Resolved 90% of delinquent accounts within 60 days.
Senior Collections Technician
Guy Carpenter
01.2017 - 01.2021
- Recovered $10M+ in past-due balances from reinsurers.
- Cut receivables aged over 120 days by 18%.
- Reduced unresolved escalated cases by 40%.
Senior Manager, Billing & Collections
Capgemini/IGATE
10.2015 - 10.2016
- Directed billing operations for $250M annual revenue, eliminating errors by 35%.
- Designed third-party administration structure for 100,000+ payroll deduction accounts.
- Revamped billing system with IT/Finance, reducing invoice cycle time by 25%.
- Reduced DSO by 12 days through process redesign and root cause analysis.
Collections Manager
Law Offices of Frederic I. Weinberg
01.2014 - 01.2015
- Directed a team of 12 collectors, boosting recovery rates by 22%.
- Launched compliance training, achieving 100% FDCPA audit pass rate.
- Improved legal processing accuracy by 30%.
Education
B.A. - Communications
University of Pittsburgh
A.S. - Computer Animation
Art Institute of Pittsburgh
Skills
- Accounts Receivable Management
- Credit Risk & Compliance
- Billing Operations
- Financial Forecasting
- Cash Flow Optimization
- Process Improvement
- Team Leadership
- Technology & Systems Innovation
- Vendor & Third-Party Oversight
Timeline
Accounts Receivable Supervisor
Zeus Fire and Security
01.2023 - 01.2025
Sr. Account Reconciliation Technician
CBIZ
01.2021 - 01.2023
Senior Collections Technician
Guy Carpenter
01.2017 - 01.2021
Senior Manager, Billing & Collections
Capgemini/IGATE
10.2015 - 10.2016
Collections Manager
Law Offices of Frederic I. Weinberg
01.2014 - 01.2015
A.S. - Computer Animation
Art Institute of Pittsburgh
B.A. - Communications
University of Pittsburgh