Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenneth Smeltzer

Lansdale

Summary

Senior Accounts Receivable and Finance Leader with 10+ years of experience managing receivables portfolios up to $250M. Expertise in credit policy, billing operations, collections, and forecasting. Proven record of reducing DSO by 12 days, recovering $10M+ in aged receivables, and leading cross-functional initiatives that improved billing accuracy, compliance, and operational efficiency.

Overview

11
11
years of professional experience

Work History

Accounts Receivable Supervisor

Zeus Fire and Security
01.2023 - 01.2025
  • Spearheaded company-wide credit approval system, reducing onboarding risk by 20%.
  • Engineered service hold protocols that cut delinquent balances by 15%.
  • Directed cross-functional collection strategies with Sales, lowering escalations by 30%.
  • Recovered $5M+ in bad debt, increasing recoveries by 25%.

Sr. Account Reconciliation Technician

CBIZ
01.2021 - 01.2023
  • Built forecasting models that improved Finance accuracy by 15%.
  • Identified $1.2M in at-risk revenue via receivables reporting.
  • Resolved 90% of delinquent accounts within 60 days.

Senior Collections Technician

Guy Carpenter
01.2017 - 01.2021
  • Recovered $10M+ in past-due balances from reinsurers.
  • Cut receivables aged over 120 days by 18%.
  • Reduced unresolved escalated cases by 40%.

Senior Manager, Billing & Collections

Capgemini/IGATE
10.2015 - 10.2016
  • Directed billing operations for $250M annual revenue, eliminating errors by 35%.
  • Designed third-party administration structure for 100,000+ payroll deduction accounts.
  • Revamped billing system with IT/Finance, reducing invoice cycle time by 25%.
  • Reduced DSO by 12 days through process redesign and root cause analysis.

Collections Manager

Law Offices of Frederic I. Weinberg
01.2014 - 01.2015
  • Directed a team of 12 collectors, boosting recovery rates by 22%.
  • Launched compliance training, achieving 100% FDCPA audit pass rate.
  • Improved legal processing accuracy by 30%.

Education

B.A. - Communications

University of Pittsburgh

A.S. - Computer Animation

Art Institute of Pittsburgh

Skills

  • Accounts Receivable Management
  • Credit Risk & Compliance
  • Billing Operations
  • Financial Forecasting
  • Cash Flow Optimization
  • Process Improvement
  • Team Leadership
  • Technology & Systems Innovation
  • Vendor & Third-Party Oversight

Timeline

Accounts Receivable Supervisor

Zeus Fire and Security
01.2023 - 01.2025

Sr. Account Reconciliation Technician

CBIZ
01.2021 - 01.2023

Senior Collections Technician

Guy Carpenter
01.2017 - 01.2021

Senior Manager, Billing & Collections

Capgemini/IGATE
10.2015 - 10.2016

Collections Manager

Law Offices of Frederic I. Weinberg
01.2014 - 01.2015

A.S. - Computer Animation

Art Institute of Pittsburgh

B.A. - Communications

University of Pittsburgh
Kenneth Smeltzer