Kenneth Somkovic
Southampton,PA
Summary
With a proven track record at Mavis Discount Tires, I excel in maintaining strong customer relations and managing maintenance and repairs, ensuring high operational standards. Demonstrated leadership in team coaching and safety management, I've significantly enhanced store efficiency and employee performance, embodying a blend of technical proficiency and interpersonal skills.
Overview
7
7
years of professional experience
Work History
Store Manager
Mavis Discount Tires
01.2024 - 01.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
Mavis Discount Tires
01.2023 - 01.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Mechanical Technician
Mavis Discount Tires
10.2019 - 01.2023
- Frequently diagnosed mechanical problems and determined how to correct issues.
- Completed complex repair projects within tight deadlines, minimizing production disruptions and ensuring timely delivery of finished products to customers.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Alignment Technician
Mavis Discount Tires
04.2019 - 10.2019
- Promoted safety measures by inspecting suspension systems for worn or damaged components.
- Delivered high-quality results under tight deadlines while maintaining a keen attention to detail and prioritizing safety in all tasks performed.
- Explained alignment diagnostic results to customers and recommended best course of action.
- Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
Tire Technician
Mavis Discount Tires
05.2018 - 04.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Improved customer satisfaction by providing timely and accurate tire services.
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Education
High School Diploma -
William Tennent
Warminster, PA06-2017
Skills
- Maintaining strong customer relations
- Team leadership and coaching
- Maintenance and repairs
- Hand and power tools
- Delegating work
- Partnership building
- Hourly shift management
- Work order management
- Safety management
- Price quoting
- Fleet management
- Task prioritization
Timeline
Store Manager
Mavis Discount Tires
01.2024 - 01.2025
Assistant Store Manager
Mavis Discount Tires
01.2023 - 01.2024
Mechanical Technician
Mavis Discount Tires
10.2019 - 01.2023
Alignment Technician
Mavis Discount Tires
04.2019 - 10.2019
Tire Technician
Mavis Discount Tires
05.2018 - 04.2019
High School Diploma -
William Tennent
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