Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kenya Mobley

Philadelphia

Summary

Accomplished Care Coordinator with a proven track record at Resources for Human Development, adept in case management and fostering strong client relationships. Excelled in risk management and patient education, enhancing care delivery and achieving significant progress in patient outcomes. Certified in CPR/AED, my approach combines organizational prowess with empathetic patient support, driving recovery and resilience. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

16
16
years of professional experience

Work History

Care Coordinator

Resources for Human Development
03.2024 - 06.2024


  • Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
  • Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
  • Built strong relationships with clients to deliver emotional support and companionship.

Family Peer Support Specialist

Resources for Human Development, RHD
03.2023 - 02.2024
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.

Educational Specialist

Cora Services Incorporated
10.2022 - 02.2023
  • Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
  • Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
  • Coordinated follow up and student outreach to monitor academic progress for at-risk students.
  • Addressed disciplinary issues promptly, working closely with the administration to develop effective solutions that promoted personal growth in addition to academic success.

Seasonal Zoo Worker

Philadelphia Zoo
04.2022 - 09.2022
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.

STEP Certified Family Peer Support Specialist

School District of Philadelphia
09.2020 - 02.2022
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.

School Therapeutic Services Worker

Resources for Human Development, RHD
03.2018 - 09.2020
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.

.

  • Improved team morale and productivity through effective communication and active listening skills.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.

School Therapeutic Services Worker

Elwyn, PA
10.2017 - 03.2018
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.

Behavioral Health Worker

Wordsworth Academy
03.2016 - 09.2017
  • Conducted client rounds to check on residents.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Facilitated group therapy sessions, resulting in improved social skills and emotional regulation among participants.

Behavioral Health Worker

CATCH, Inc.
06.2008 - 02.2016
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Facilitated group therapy sessions, resulting in improved social skills and emotional regulation among participants.
  • Partnered with families to establish goals and implement home-based strategies, fostering healthy relationships and positive behavior change outside of clinical settings.

Therapeutic Support Staff

FMA Professional Resources
01.2008 - 06.2008
  • Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
  • Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
  • Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
  • Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.

Education

Bachelor of Arts - Sociology

University of Maryland-Eastern Shore
Princess Anne, MD
05.1996

Skills

  • Case Management
  • Documentation
  • Patient Education
  • Organizational Skills
  • Care Planning
  • Progress Monitoring
  • Risk Management
  • Certified in CPR/AED
  • Training and mentoring

Additional Information

Objective: To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time-management and problem solving skills.

Timeline

Care Coordinator

Resources for Human Development
03.2024 - 06.2024

Family Peer Support Specialist

Resources for Human Development, RHD
03.2023 - 02.2024

Educational Specialist

Cora Services Incorporated
10.2022 - 02.2023

Seasonal Zoo Worker

Philadelphia Zoo
04.2022 - 09.2022

STEP Certified Family Peer Support Specialist

School District of Philadelphia
09.2020 - 02.2022

School Therapeutic Services Worker

Resources for Human Development, RHD
03.2018 - 09.2020

School Therapeutic Services Worker

Elwyn, PA
10.2017 - 03.2018

Behavioral Health Worker

Wordsworth Academy
03.2016 - 09.2017

Behavioral Health Worker

CATCH, Inc.
06.2008 - 02.2016

Therapeutic Support Staff

FMA Professional Resources
01.2008 - 06.2008

Bachelor of Arts - Sociology

University of Maryland-Eastern Shore
Kenya Mobley