Kenzie Sink
Pittsburgh
Summary
I am a management-focused professional with a Bachelor of Fine Arts degree, and multiple years of management experience. My background in the arts has taught me to approach problem-solving with out-of-the-box thinking and attention to detail—all of which I bring to every project I take on! I thrive in fast-paced environments that challenge me to drive results. I am an organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assitant store Leader of operations
Altar'd State
Pittsburgh
03.2025 - Current
- Led team meetings to discuss goals and improve communication.
- developed strategies and processes to enhance store efficiency and workflow processes.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Interviewed, hired, and scheduled new employees to ensure proper training.
- Oversaw and implemented promotional events to drive business.
- Created and executed plans for overall store operations, including inventory management, staffing, and scheduling.
Supervisor
Five Thirty Lounge
Knoxville
07.2024 - 02.2025
- Assist any position in the property when short staffed
- Schedule and train newly hired employees
- Assisting in creating new recipes and menu items
- Handle guest complaints and resolve customer facing issues
- Handle inventory along with private event management
Bartender
Five Thirty Lounge
Knoxville
08.2022 - 07.2024
- Provide high quality, personable service to guests
- Send out drinks at a high volume in an efficient, composed manner
- Handle opening and closing cleaning tasks, including cash and credit card reports
- Prepare wells, garnishes, and syrups for service
Assistant Manager
RALA
Knoxville
03.2022 - 08.2023
- Performed opening and closing duties daily
- Counted cash drawers and performed service transactions
- Managed employees and delegated tasks as needed
- Maintained organized, presentable merchandise to promote sales
Education
BFA - 3D Concentration
University of Tennessee
Knoxville, TN05.2024
Skills
- Effective communication
- Customer service
- Problem solving
- Leadership
- Project management
- Conflict resolution
- Team collaboration
- Adobe photoshop
- DSLR cameras
- Film cameras
- Squarespace
- Excel
- Microsoft 365
- Google workspace
- Asana
- Trello
Certification
- Principles of management through Johns Hopkins university
- Foundations in project management, google
- Project initiation certificate, google
- Food and beverage management career certificate
- Foundations in Microsoft Excel
- Conducting UX research and early design concepts certificate
Timeline
Assitant store Leader of operations
Altar'd State
03.2025 - Current
Supervisor
Five Thirty Lounge
07.2024 - 02.2025
Bartender
Five Thirty Lounge
08.2022 - 07.2024
Assistant Manager
RALA
03.2022 - 08.2023
BFA - 3D Concentration
University of Tennessee
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