Keri Lyter
Bellefonte
Summary
At UPMC Williamsport, I excelled as a Senior Specialist Patient Care Technician, significantly enhancing patient satisfaction through compassionate care and collaboration with a multidisciplinary team. My expertise and multitasking abilities streamlined emergency room operations, improving patient outcomes and efficiency in a fast-paced setting. I am experienced with basic patient care, ensuring patient safety and comfort. I utilize critical thinking and quick decision-making to support medical staff during emergencies. My knowledge of medical protocols and procedures, and strong interprofessional skills improve patient experience and outcomes. I am currently certified to complete many advanced skills such as peripheral IV insertion, phlebotomy draws, iSTAT testing, POC testing, Basic Life Support, orthopedic splinting, straight catheterization and foley catheter insertion and removal, cardiac rhythm interpretation and EKG testing, and monitored transport of patients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Specialist Patient Care Technician
UPMC Williamsport
06.2016 - Current
- Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Ensured optimal patient comfort by assisting with personal hygiene tasks, mobility support, and wound care.
- Responded to patient requests for supplies and personal comfort items.
- Collaborated effectively with multidisciplinary team to provide comprehensive care for diverse patients.
- Enhanced patient care by efficiently managing emergency room workflow and prioritizing tasks.
- Efficient and proficient use of electronic health record systems for documentation.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Received direction and assignments from physicians and nurses, providing efficient support to improve patient care.
- Insertion and removal of peripheral IVs
- Insertion, care, and removal of Foley catheters
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Expedited patient assessments through accurate collection of laboratory specimens and timely delivery to appropriate departments.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Maintained a safe and clean environment through adherence to infection control protocols and standards.
- Measured and fit crutches and canes, instructing patients on proper use of assistive devices.
- Streamlined inventory management processes within the emergency department, ensuring adequate stock levels for essential supplies and equipment needed for immediate patient care interventions.
Education
Bachelor of Science - Nursing
Pennsylvania College of Technology
Williamsport, PA05-2027
Bachelor of Science - Health Science
Lock Haven University
Lock Haven, PA05-2019
Skills
- Basic life support
- Vital signs monitoring
- Orthopedic splinting
- IV insertion and removal
- Blood glucose testing
- Specimen collection
- EKG interpretation
- Behavioral health intervention
- Restraint application
- Foley catheter insertion, care, and removal
- Phlebotomy procedures
- Information documentation
- Patient transport
- HIPAA compliance
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
Timeline
Senior Specialist Patient Care Technician
UPMC Williamsport
06.2016 - Current
Bachelor of Science - Nursing
Pennsylvania College of Technology
Bachelor of Science - Health Science
Lock Haven University
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