Kerri Stavola
Secane
Summary
Experienced Medical Assistant with excellent and empathetic patient care. Fast learner and works well in fast-paced environments. Skillful in measuring vitals, preparing, and drawing blood samples and preparing treatment rooms for examinations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Penn Medicine: University of Pennsylvania Health System
Berwyn
04.2021 - Current
- Assisted in minor surgical procedures under the direction of a physician.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Performed phlebotomy
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Conducted diagnostic tests such as EKGs
- Performed ear lavages.
- Assisted with scheduling patient appointments and follow-up visits.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Collected urine samples from patients for drug screens, urinary tract infections and pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Administered rapid tests for COVID, influenza and strep to help clinical staff assess conditions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Receptionist
Allied Medical Associates
Lansdowne
09.2015 - 04.2021
- Answered phones promptly and directed calls appropriately.
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Performed data entry tasks related to billing and collections procedures.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Bank Teller
Santander Bank Us
Yeadon
09.2014 - 09.2015
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Developed strong relationships with customers to ensure repeat business.
- Assisted customers with basic technical issues related to digital banking platforms.
- Performed cash handling duties including counting currency, coins and checks.
- Reconciled daily sales sheets with actual physical money received from customers or deposited into ATM machines.
Shift Manager
Arbys Resturant
Clifton Heights
06.2010 - 09.2015
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Supervised stock levels of kitchen ingredients ensuring freshness of food served.
- Ensured compliance with all local health regulations related to food safety.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Regularly inspected restaurant premises to ensure cleanliness standards were met.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Counted and balanced cash drawer at the beginning and end of shift.
Education
Medical Assistant Certificate -
Delaware County Community College
Media, PA05-2021
Associate of Arts - General Studies
Delaware County Community College
Media, PA05-2015
High School Diploma -
Upper Darby High School
Upper Darby, PA06-2012
Skills
- Patient care
- Phlebotomy techniques
- Injection administration
- Healthcare procedures
- Safety compliance
- Blood pressure measurement
- Electronic health records
- Multitasking and organization
- Medical terminology
- Time management
- Patient documentation
- Patient scheduling
- Vital sign monitoring
- Telephone etiquette
- Sample collection procedures
- Basic life support
- Electrocardiography (EKG)
Certification
- Certified Medical Assistant
- BLS certified
About Me
- Married to Vincent Stavola since 2021.
- Welcomed a beautiful daughter named Vienna in 2024
Timeline
Certified Medical Assistant
Penn Medicine: University of Pennsylvania Health System
04.2021 - Current
Receptionist
Allied Medical Associates
09.2015 - 04.2021
Bank Teller
Santander Bank Us
09.2014 - 09.2015
Shift Manager
Arbys Resturant
06.2010 - 09.2015
Medical Assistant Certificate -
Delaware County Community College
Associate of Arts - General Studies
Delaware County Community College
High School Diploma -
Upper Darby High School
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