Kerrigan Neff
Yukon
Summary
Dedicated professional with over 8 years of successful driving and safety experience at FedEx Freight/Ground. Recognized for expertise in package handling, forklift operation, and on-time delivery driving, while upholding the highest safety standards. Consistently exceeds performance quotas with a strong focus on accuracy, organization, and efficiency. Skilled in Microsoft Excel and time management, with a strong commitment to customer service and workplace safety. Known for effective problem-solving, teamwork in fast-paced environments, and a solid understanding of all office responsibilities. Highly regarded for excellent writing and communication skills. Detail-oriented and ambitious team player, dedicated to continuous learning, growth, and success in any role.
Overview
10
10
years of professional experience
Work History
Package Handler
FedEx Ground
Hunker, PA, US
03.2025 - Current
- Sorted packages according to destination labels and ensured accuracy.
- Scanned barcodes on packages using handheld devices to track shipments.
- Certified to operate electric tow tractors (tuggers) to transport large, non-conveyable packages.
- Loaded and unloaded packages from trailers up to 75+ lbs.
- Stacked and moved pallets to the proper storage area.
- Detected package issues through visual inspections.
- Handled over 700 packages per hour for 6+ hrs.
- Worked additional shifts on short notice.
- Maintained quality and production standards while in a high-paced environment.
Delivery Driver
FedEx Ground
Hunker, PA, US
04.2022 - 03.2025
- Completed daily on-time deliveries.
- Loaded my truck daily and correctly secured the items to prevent damage for 100+ deliveries.
- Inspected vehicle pre- and post-trip to identify maintenance and repair needs.
- Used a handheld device to scan orders and utilize GPS navigation systems to efficiently plan routes and locate destinations quickly.
- Lifted boxes weighing up to 150 lbs repeatedly throughout shifts.
- Obtained signatures from customers upon delivery to confirm receipt of goods.
- Provided superior customer service daily by addressing any questions or concerns during deliveries to encourage repeat business.
- Followed traffic laws and regulations to ensure safe transportation of goods.
- Placed a high value on punctuality and maintained an excellent attendance record.
Forklift Operator
FedEx Freight
Mount Pleasant, PA, US
11.2017 - 04.2022
- Loaded and unloaded trucks using forklifts and pallet jacks, ensuring proper placement of products and materials.
- Weighed materials and documented the results on tags, labels, and production schedules.
- Secured pallets using shrink wrap or straps to prevent damage during transportation.
- Labeled containers, products, and materials with correct product and destination information.
- Cleaned warehouse areas to maintain safety and efficiency.
- Collaborated with team members to complete large-scale projects efficiently and effectively.
- Delivered superior customer service, greeting guests and promptly responding to daily inquiries.
- Showcased strong problem-solving skills when addressing workflow inefficiencies.
- Followed company safety requirements and OSHA regulations to minimize hazards.
- Prioritized tasks based on deadlines, workload distribution, and overall company goals.
- Trained new employees on proper forklift operation techniques and safety guidelines.
- Demonstrated flexibility in adapting to changes in schedules or job assignments as needed.
General Laborer/Office Assistant
Elliott's Undercar Care
Butler, PA, US
06.2015 - 11.2017
- Performed functions such as bookkeeping, filing, and data entry while using Microsoft Office, Excel, and Word.
- Scheduled appointments and maintained the office calendar.
- Organized all office files both physically and electronically.
- Provided excellent customer service when dealing with customers face-to-face or over the phone.
- Operated various hand tools and power equipment.
- Followed safety standards when cleaning up equipment and materials.
Education
Associate of Applied Science - Entrepreneurship
Westmoreland County Community College
12.2026
High School - undefined
Butler Senior High School
06.2015
Skills
- Driving
- Map Reading & Navigation
- Delivering - DOT Certified
- Time Management
- Customer Service
- Microsoft Excel & Word
- Attention to Detail & Organization
- Operating Electrical Industrial Vehicles (tuggers, forklifts, pallet jacks)
Timeline
Package Handler
FedEx Ground
03.2025 - Current
Delivery Driver
FedEx Ground
04.2022 - 03.2025
Forklift Operator
FedEx Freight
11.2017 - 04.2022
General Laborer/Office Assistant
Elliott's Undercar Care
06.2015 - 11.2017
High School - undefined
Butler Senior High School
Associate of Applied Science - Entrepreneurship
Westmoreland County Community College