Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerrigan Neff

Yukon

Summary

Dedicated professional with over 8 years of successful driving and safety experience at FedEx Freight/Ground. Recognized for expertise in package handling, forklift operation, and on-time delivery driving, while upholding the highest safety standards. Consistently exceeds performance quotas with a strong focus on accuracy, organization, and efficiency. Skilled in Microsoft Excel and time management, with a strong commitment to customer service and workplace safety. Known for effective problem-solving, teamwork in fast-paced environments, and a solid understanding of all office responsibilities. Highly regarded for excellent writing and communication skills. Detail-oriented and ambitious team player, dedicated to continuous learning, growth, and success in any role.

Overview

10
10
years of professional experience

Work History

Package Handler

FedEx Ground
03.2025 - Current
  • Sorted packages according to destination labels and ensured accuracy.
  • Scanned barcodes on packages using handheld devices to track shipments.
  • Certified to operate electric tow tractors (tuggers) to transport large, non-conveyable packages.
  • Loaded and unloaded packages from trailers up to 75+ lbs.
  • Stacked and moved pallets to the proper storage area.
  • Detected package issues through visual inspections.
  • Handled over 700 packages per hour for 6+ hrs.
  • Worked additional shifts on short notice.
  • Maintained quality and production standards while in a high-paced environment.

Delivery Driver

FedEx Ground
04.2022 - 03.2025
  • Completed daily on-time deliveries.
  • Loaded my truck daily and correctly secured the items to prevent damage for 100+ deliveries.
  • Inspected vehicle pre- and post-trip to identify maintenance and repair needs.
  • Used a handheld device to scan orders and utilize GPS navigation systems to efficiently plan routes and locate destinations quickly.
  • Lifted boxes weighing up to 150 lbs repeatedly throughout shifts.
  • Obtained signatures from customers upon delivery to confirm receipt of goods.
  • Provided superior customer service daily by addressing any questions or concerns during deliveries to encourage repeat business.
  • Followed traffic laws and regulations to ensure safe transportation of goods.
  • Placed a high value on punctuality and maintained an excellent attendance record.

Forklift Operator

FedEx Freight
11.2017 - 04.2022
  • Loaded and unloaded trucks using forklifts and pallet jacks, ensuring proper placement of products and materials.
  • Weighed materials and documented the results on tags, labels, and production schedules.
  • Secured pallets using shrink wrap or straps to prevent damage during transportation.
  • Labeled containers, products, and materials with correct product and destination information.
  • Cleaned warehouse areas to maintain safety and efficiency.
  • Collaborated with team members to complete large-scale projects efficiently and effectively.
  • Delivered superior customer service, greeting guests and promptly responding to daily inquiries.
  • Showcased strong problem-solving skills when addressing workflow inefficiencies.
  • Followed company safety requirements and OSHA regulations to minimize hazards.
  • Prioritized tasks based on deadlines, workload distribution, and overall company goals.
  • Trained new employees on proper forklift operation techniques and safety guidelines.
  • Demonstrated flexibility in adapting to changes in schedules or job assignments as needed.

General Laborer/Office Assistant

Elliott's Undercar Care
06.2015 - 11.2017
  • Performed functions such as bookkeeping, filing, and data entry while using Microsoft Office, Excel, and Word.
  • Scheduled appointments and maintained the office calendar.
  • Organized all office files both physically and electronically.
  • Provided excellent customer service when dealing with customers face-to-face or over the phone.
  • Operated various hand tools and power equipment.
  • Followed safety standards when cleaning up equipment and materials.

Education

Associate of Applied Science - Entrepreneurship

Westmoreland County Community College
12.2026

High School - undefined

Butler Senior High School
06.2015

Skills

  • Driving
  • Map Reading & Navigation
  • Delivering - DOT Certified
  • Time Management
  • Customer Service
  • Microsoft Excel & Word
  • Attention to Detail & Organization
  • Operating Electrical Industrial Vehicles (tuggers, forklifts, pallet jacks)

Timeline

Package Handler

FedEx Ground
03.2025 - Current

Delivery Driver

FedEx Ground
04.2022 - 03.2025

Forklift Operator

FedEx Freight
11.2017 - 04.2022

General Laborer/Office Assistant

Elliott's Undercar Care
06.2015 - 11.2017

High School - undefined

Butler Senior High School

Associate of Applied Science - Entrepreneurship

Westmoreland County Community College

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Kerrigan Neff