Kerrone Stewart

• Enhanced accessibility in warehouse by optimizing organization and streamlining distribution processes.
• Completed entries of commodity movement data while monitoring contract application and review.
• Facilitated transportation logistics for efficient supply movement across multiple locations.
• Collaborated with cross-functional teams to address logistics challenges, improving overall unit efficiency.
• Conducted risk assessments on potential suppliers to ensure their reliability before entering into business agreements, minimizing disruptions in the supply chain.

Managed reservations for disabled and special needs personnel with high attention to detail.

Resolved disputes effectively while maintaining professionalism in high-stress situations.

Handled escalated calls, ensuring satisfactory resolutions for customers and the company.

Responded promptly to customer inquiries regarding products, services, and company information.

Developed extensive product knowledge to offer tailored recommendations based on customer needs.

• Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Tracked substitutions and informed customers of changes.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Worked productively with customers to meet order requirements and service expectations.
• Streamlined order processing by implementing efficient picking and packing techniques.

• Continuously checked products for quality assurance according to strict guidelines.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked different stations to provide optimal coverage and meet production goals.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
• Kept work areas clean, neat and free of safety hazards to maximize efficiency.
• Adhered to food safety standards when storing and preparing foods.
• Cleaned kitchen equipment, surfaces, utensils and dishes.
• Supervised and trained kitchen staff on proper preparation techniques.
• Ensured that all food was cooked at the correct temperature and stored correctly.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Wrapped, dated and labeled food items in storage for safety and freshness.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.

• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Issued receipts, refunds, credits or change due to customers.
• Conducted price checks for special orders or discounts as requested by customers.
• Assisted customers over the phone regarding store operations, product information and order placement.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Followed company security procedures for handling large sums of money.

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Provided primary customer support to internal and external customers.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Responded to customer requests for products, services and company information.
• Leveraged sales expertise to promote products and capitalized on upsell opportunities.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Recommended products to customers, thoroughly explaining details.
• Consulted with outside parties to resolve discrepancies and create expert solutions.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Increased efficiency and team productivity by promoting operational best practices.
• Applied highly effective selling skills while properly engaging and presenting solutions to customers.

• Worked in call center environment handling manual and automatically dialed outbound calls.
• Provided primary customer support to internal and external customers.
• Provided information regarding charge accounts and loyalty programs.
• Used skip tracing and other techniques to locate debtors.
• Answered constant flow of customer calls with minimal wait times.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.

• Educated patients by giving oral hygiene, plaque control and postoperative instructions.
• Recommended products to customers, thoroughly explaining details.
• Provided primary customer support to internal and external customers.
• Booked patient appointments and managed treatment details using MS Excel and industry-standard registration software.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Took dental images following strict patient protection rules, applying lead aprons.
• Assisted dentist in management of medical or dental emergencies with prompt patient scheduling and surgical support.
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
• Sterilized rooms and prepped equipment and instruments for all procedures daily.

• Developed and delivered engaging sales presentations to convey product benefits.
• Exceeded goals for new accounts in single sales cycle.
• Retained excellent client satisfaction ratings through outstanding service delivery.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Documented customer interactions using Salesforce to capture data in processing system.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Developed community reputation through commitment to customer satisfaction and strong client relationships.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services and company information.
• Cultivated customer loyalty, promoted repeat business and improved sales.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.