Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Hi, I’m

Keshona Jacobs

Brookhaven,PA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 20 years of comprehensive experience nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Dynamic individual with hands-on experience in Patient care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

22
years of professional experience
1
Certification

Work History

Crozer Chester Medical Center

Patient Care Technician
06.2005 - Current

Job overview

  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Implemented infection control protocols, contributing to safer hospital environment.
  • Enhanced patient comfort by providing compassionate bedside care and support.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Supported patients' daily living activities, improving their hospital stay experience.
  • Improved patient satisfaction with attentive communication and responsiveness to needs.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Delivered high-quality care to 20+ patients in hospital facility.

Crozer Chester Medical Center

Dietary Aide
01.2003 - 06.2005

Job overview

  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
  • Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
  • Delivered nourishment and supplements to nurse station for distribution to specific patients.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Assisted in menu planning to cater to diverse patient dietary restrictions, ensuring balanced nutrition.
  • Assisted dietitians in monitoring patient progress, adjusting meal plans as needed based on feedback from healthcare providers.
  • Observed diners to respond to additional requests and determine when meal completed.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Adjusted food preparation methods in accordance with customer requests.
  • Ensured timely meal delivery to patients, enhancing their dining experience and satisfaction.

Education

Delaware County Community College
Media, PA

No Degree from Nursing

University Overview

  • Dean's List 2022


Major Health Studies Pre-Nursing (HSTN)

  • Current 3.07 GPA
  • Classes completed /in progress

-ENG 100

English Composition I

-BIO 150

Human Anat & Phys I

-MAT 121

Intro to Probability & Stat

-NUS 102

Math for Nurses

-PSY 140

General Psychology

-BIO 151

Human Anat & Phys II

-AHM 233

Med Terminology

-AHM 102

Intro to Health Care

-PSY 210

Lifespan Human Dev



Chester High School
Chester, Pa

High School Diploma
06-2002

Skills

  • Vital signs monitoring
  • CPR certification
  • Blood glucose testing
  • Basic life support
  • Catheter care
  • ADL support
  • Feeding assistance
  • Patient positioning
  • Patient services
  • Professional bedside manner
  • Emergency response
  • Patient education
  • Emotional support
  • Hospice and palliative care
  • Qualified in patient transport
  • Team collaboration
  • Active listening
  • Acute care
  • End-of-life care
  • Safety protocols
  • Patient advocacy
  • Basic nursing care
  • Vitals documentation
  • HIPAA compliance
  • Certified in CPR/AED
  • Calm under stress
  • Attention to detail
  • Patient care technician (PCT)
  • Electronic charting
  • Blood sugar monitoring
  • Patient assessments
  • Heavy lifting
  • Transporting patients
  • Medical terminology
  • Phlebotomy techniques
  • Adaptable

Certification

  • Cardiopulmonary Resuscitation (CPR) - American Red Cross.
  • Basic Life Support (BLS) Certification - American Heart Association.
  • PA Driver's License
  • CPR/AED Certification
  • Phlebotomy training
  • Patient Care

References

Elaina Kurtz

Tel: 484-674-5419

Email: Elaina.Kurtz@crozer.org

I had the pleasure of working alongside Elaina when she was a floor nurse before she assumed the role of my supervisor; I hold her opinion of me in high regard and she has been an invaluable mentor.

Danielle Burke

Tel: 302-602-2250

Email: Danielle.d.Burke@crozer.org

Having worked alongside Danielle for over 20 years, I developed a deep appreciation for her remarkable nursing skills and dedication to patient care. Currently, as my supervisor, I highly value her opinion of me and acknowledge her exceptional leadership abilities.

Timeline

Patient Care Technician

Crozer Chester Medical Center
06.2005 - Current

Dietary Aide

Crozer Chester Medical Center
01.2003 - 06.2005

Delaware County Community College

No Degree from Nursing

Chester High School

High School Diploma
Keshona Jacobs