Kevin Aponte
Gettysburg
Summary
Dedicated retail professional committed to enhancing customer experiences through exceptional service and product expertise. Strong ability to assist customers in selecting merchandise and navigating technical features of electronic items. Proven track record in executing operational tasks efficiently in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Electronics Sales Associate
Walmart
Gettysburg
04.2022 - 08.2023
- Delivered exceptional customer service by greeting customers, addressing inquiries, and assisting with merchandise selection to enhance shopping experience.
- Clarified technical features and services of electronic items to customers, facilitating informed purchasing decisions.
- Assisted customers in locating products throughout the store and online.
- Executed daily opening and closing procedures for electronics department, ensuring smooth operations and readiness for customer engagement.
- Processed payments using cash registers or point-of-sale systems.
Host
Appalachian Brewing
Gettysburg
05.2020 - 01.2021
- Greeted guests upon arrival, enhancing their dining experience with personalized menu introductions.
- Anticipated customer needs to deliver exceptional service, contributing to a welcoming atmosphere.
- Assisted servers in seating guests, facilitating smooth transitions and reducing wait times.
- Provided customers with accurate wait times and monitored waiting list.
- Managed reservations by taking calls and greeting walk-ins to ensure organized scheduling.
- Managed dining room layout to maximize efficiency of staff members.
Education
Bachelor of Science - Business Management
Shippensburg University of Pennsylvania
Shippensburg, PA05-2027
High School Diploma -
Gettysburg Area High School
Gettysburg, PA05-2023
Skills
- Sales expertise
- Product Knowledge
- Sales Assistance
- Customer Service
- Inventory Management
- Data analysis
- Parts assembly
- Production processes
- Forklift operation
- Organization
- Creative Thinking
- Written communication
Accomplishments
- High School Diploma
- Academic Letter
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Electronics Sales Associate
Walmart
04.2022 - 08.2023
Host
Appalachian Brewing
05.2020 - 01.2021
Bachelor of Science - Business Management
Shippensburg University of Pennsylvania
High School Diploma -
Gettysburg Area High School