Kevin Felix-Chino
Kennett Square
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Wawa
06.2022 - 08.2023
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Team Member
Wendy's
10.2021 - 03.2022
- Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
- Collaborated with fellow team members to ensure smooth operations during peak hours, reducing wait times for customers.
Education
Associate of Business Administration - Finance
Delaware County Community College
Media, PA01.2025
High School Diploma -
Kennett High School
Kennett Square, PA06.2022
Skills
- Team Collaboration
- Customer Support
- Sales closing
- Product Knowledge
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Associate
Wawa
06.2022 - 08.2023
Team Member
Wendy's
10.2021 - 03.2022
Associate of Business Administration - Finance
Delaware County Community College
High School Diploma -
Kennett High School
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