Kevin Fitts
Chadds Ford
Summary
Results-driven professional with 10 years of successful sales experience seeking to transition away from hunter-based roles to post-sale customer success, account management or lead generation leadership roles. I have a proven track record of revenue generation while also successfully servicing existing customer accounts. I'm eager to leverage my proven expertise in building strong client relationships, driving revenue growth and developing mutually-beneficial partnerships to deliver exceptional results for your organization.
Overview
9
9
years of professional experience
Work History
Prime Named Account Executive - Marketing Cloud
Salesforce
02.2022 - Current
- 113% to goal FY23
- Consistently led team in weekly metrics focused on activity, meetings booked and pipeline generation
- Generated new business and up-sell opportunities within a book of existing Salesforce customers in the tech sector
- Managed the full sales cycle from discovery to contract execution to achieve revenue targets
- Conducted various customer engagements focused on digital transformation to map Marketing Cloud solutions to the strategic goals of the customer
- Oversaw the implementation of Marketing Cloud solutions to ensure customer satisfaction and align to project milestones
- Attended networking events and met clients onsite to build relationships and identify sales opportunities
- Negotiated sales deals with customers and partners, resulting in mutually-beneficial agreements and cultivated relationships
- Trained clients on product features and updates to secure buy-in
- Conducted quarterly business reviews to ensure customer success and align to strategic initiatives
- Developed team-selling strategies with AEs from Sales and Service Clouds within accounts
- Provided coaching and developed prospecting strategies for assigned group of business development reps
- Leveraged CRM to collect, organize and manage sales data
Senior Account Executive
Service Express
04.2020 - 02.2022
- Consistent quota attainment 2020-2021
- Generated new logo revenue opportunities via phone, email and in-person prospecting when possible
- Conducted discovery meetings, capability demonstrations, proposals and closing calls to achieve revenue targets
- Strategized with existing customers and prospects to deliver customized solutions that benefit their organization
- Held quarterly business reviews with customers to review service metrics and provide consultative IT strategy advisory services
- Resolved concerns, processed adds, deletes or other agreement changes for book of existing customer accounts
- Drive and manage the renewal process – 100% retention
Astea International
Account Executive
08.2019 - 04.2020
- Own market segment for the FieldCentrix product
- Lead and organize sales and prospecting strategies in conjunction with VP of Sales and sales development team
- Construct and implement marketing campaigns based on industry verticals
- Build and maintain relationships with current customers for reference and upsell opportunities
- Perform both virtual and on-site meetings and demonstrations for clients and prospects
Regional Sales Manager
SplashBI
03.2018 - 07.2019
- 120% quota attainment – 2018
- Identify, generate, propose and close sales opportunities for SplashBI’s business intelligence, financial reporting and workforce analytics products.
- Build relationships with C-Level executives via phone and in person meetings throughout sales cycle.
- Assist in cultivation of partner accounts, provide training to partner sales teams to sell SplashBI
- Represent SplashBI at conferences and tradeshows to network and uncover sales opportunities
Inside Account Manager
Qlik
09.2016 - 03.2018
- Responsible for Qlik's BI products and service solutions in the Data Visualization Marketplace
- Generate qualified leads and close opportunities with existing customers and targeted accounts
- Manage the complete sales cycle for outbound prospects and inbound leads by phone and email.
- Build strong communities within the territory base using digital and social channels
National Sales Executive
IQ Media
10.2014 - 07.2016
- Top performer, achieved 100% of quota for 2015
- Recognized for discovery of largest sale in company history
- Responsible for new account sales of cloud-based, media intelligence solutions
- Managed 300 accounts, and cultivated new client relationships utilizing Salesforce.com
- Skilled in web-ex demonstrations, customized quotes, as well as negotiating and closing sales
Education
Bachelor of Science - Finance
University of Pittsburgh
Pittsburgh, PA04.2011
Skills
- Excellent communication skills
- Leadership and teamwork
- Business development
- Customer success
- Customer Needs Assessments
- CRM management
- Consultative sales techniques
- Client relationship building
- Business Objective Analysis
- Client Base Retention
- Account Servicing
- Salesforce Software
Timeline
Prime Named Account Executive - Marketing Cloud
Salesforce
02.2022 - Current
Senior Account Executive
Service Express
04.2020 - 02.2022
Astea International
Account Executive
08.2019 - 04.2020
Regional Sales Manager
SplashBI
03.2018 - 07.2019
Inside Account Manager
Qlik
09.2016 - 03.2018
National Sales Executive
IQ Media
10.2014 - 07.2016
Bachelor of Science - Finance
University of Pittsburgh
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