Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kevin Greiner

Pittsburgh

Overview

6
6
years of professional experience

Work History

Quality Assurance Lead

FedEx
01.2023 - Current
  • Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
  • Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
  • Performed regression tests following bug fixes or software updates, verifying the absence of unintended side effects from changes made to the system.
  • Coordinated with developers to troubleshoot issues discovered during testing, expediting resolution times and minimizing delays in product release schedules.
  • Documented testing procedures for developers and future testing use.

End User Computing

Innosource Inc
10.2018 - 12.2022
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Acted as a point of contact for any hardware and software troubleshooting needs

Education

Associate of Science - Information Technology

Pittsburgh Technical Institute
Oakdale, PA
10-2018

Skills

  • Test environment setup
  • Regression testing expertise
  • Mobile application testing
  • Java
  • Teamwork
  • Manual testing
  • Bug tracking and resolution
  • Documentation skills
  • Technical support

Interests

  • Photography - Passionate photographer who loves to travel and photograph people as a part time gig
  • Music - Pianist with more than 15 years of playing experience

Timeline

Quality Assurance Lead

FedEx
01.2023 - Current

End User Computing

Innosource Inc
10.2018 - 12.2022

Associate of Science - Information Technology

Pittsburgh Technical Institute

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Kevin Greiner