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Results-driven Collections Support Associate with expertise in client relationship management and collections processes. Achieved high operational efficiency by managing sensitive information and ensuring compliance with tools like AdobeSign and DocuSign. Demonstrated ability to manage schedules, support projects, and enhance customer relationships. Seeking to leverage extensive experience in a growth-oriented role.

Developed technical support skills in fast-paced customer service environment, focusing on resolving wide array of technical issues efficiently. Demonstrates ability to communicate effectively with users, providing clear and concise instructions. As a Navy Veteran diligently troubleshooting across various platforms, skilled in resolving hardware and software issues, ensuring minimal downtime for users. Demonstrating the ability to communicate effectively and provide clear, concise instructions to end-users.

Sherali is a seasoned PMO and Agile Delivery Strategist at Accenture, bringing over a decade of proven expertise in orchestrating complex IT initiatives across diverse sectors including Hospitality Operations & Technology, Banking, and Large-Scale Retail Enterprises. As a SAFe-certified professional, he demonstrates mastery in leading both co-located and globally distributed Scrum teams, consistently delivering high-impact solutions within dynamic, fast-paced environments.
Renowned for his deep command of Agile methodologies, Sherali spearheads enterprise-level digital transformations that streamline operational workflows, elevate customer experiences, and align technology initiatives with strategic business goals. His approach as a servant-leader fosters high-performing, self-organizing teams while driving accountability, transparency, and continuous improvement across all phases of project execution.
Sherali excels at bridging communication between technical teams and executive leadership, facilitating collaboration, coaching Agile teams, and ensuring initiatives are delivered punctually and within budgetary constraints. His analytical acumen, infectious enthusiasm, and innate problem-solving ability distinguish him as a catalyst for innovation and sustained organizational growth.
Eager to harness his Agile leadership capabilities, Sherali aims to continue delivering transformative business value through forward-thinking practices and technology-driven excellence.

Experienced Senior Consultant Program/Product Manager with Account Management skills with a demonstrated history of working in the software, information technology, SaaS, Could and manufacturing industry with OEM, ODM, SoC and Silicon vendor. Skilled in Project management, Business Analytics, Risk Management, and Client Relations. Strong consulting professional with a Credential of Readiness (CORe) focused in Business/Managerial Economics from Harvard Business School Online, PMP and SQL certified from PMI and IBM.
Two times Partnership and Quality award winner within CGI.

Kevin Kohs

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Recovery Support Manager

Program Manager

Service Technician/Software Programmer

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Welding Technologies -

High School Diploma -

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Recovery Support Manager

Program Manager

Service Technician/Software Programmer

Welding Technologies -

High School Diploma -

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