Kevin Leka
Warrington
Summary
Versatile and dynamic, with a proven track record at Warrington Township for enhancing guest experiences through exceptional service and quick adaptability. Skilled in conflict resolution and data entry, I excel in fast-paced environments, consistently delivering top-tier customer satisfaction. My collaborative spirit and strong multitasking abilities drive success in diverse team settings.
Professional hospitality worker with strong expertise in event service and coordination. Proven ability to ensure seamless event execution while maintaining high standards. Skilled in team collaboration, adaptable to changing needs, and focused on delivering exceptional guest experiences. Known for reliability, punctuality, and exceptional attention to detail in fast-paced environments.
Knowledgeable [Desired Position] with solid background in wedding event services, ensuring seamless execution and high guest satisfaction. Proven ability to manage multiple tasks efficiently while maintaining calm and professional demeanor. Demonstrated excellence in team collaboration and problem-solving to adapt to dynamic event needs.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.
Overview
4
4
years of professional experience
Work History
Wedding Server
Warrington Township
08.2023 - Current
- Enhanced guest experience by providing attentive service and anticipating their needs during wedding events.
- Displayed excellent multitasking skills while balancing various responsibilities during high-pressure wedding events.
- Ensured timely setup of weddings by collaborating closely with event coordinators and other staff members.
- Demonstrated adaptability and quick thinking when faced with unexpected challenges, ensuring minimal disruption to the event schedule.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Replenished condiments and other supplies at tables and service bars.
- Inspected dishes and utensils for cleanliness.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Maintained clean and safe work environment.
- Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
- Responded to guest inquiries and requests promptly and courteously.
- Provided friendly, courteous service to create memorable moments for guests.
- Fostered an atmosphere of teamwork among colleagues by maintaining open communication and offering assistance whenever needed.
- Provided personalized assistance to guests, including serving plated meals and refilling beverages as needed for optimal satisfaction.
Medical Office Assistant
Foot and Ankle Excellence Inc.
06.2021 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used [Software] to schedule appointments for doctor visits and procedures.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
- Enhanced patient care with timely and accurate data entry of medical histories, prescriptions, and lab results.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
Warehouse Job/ Deliveries
Leka's Inc.
06.2022 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Currently Working On It - Cyber Security
Pennsylvania State University
Abington05-2028
Skills
- Strong multitasking
- Team player attitude
- Reliable and punctual
- Exceptional customer service
- Adaptable to change
- Conflict resolution
- Professional appearance
- Clear communication
- Team collaboration
- Attention to detail
- Data entry
- Positive attitude
- HIPAA compliance
- Flexible schedule
- Medical office software
- Computer skills
- Critical thinking
- Decision-making
- Organization and time management
- Active listening
- Calm under pressure
- Dependable and responsible
- Multitasking
Languages
English
Native or Bilingual
Timeline
Wedding Server
Warrington Township
08.2023 - Current
Warehouse Job/ Deliveries
Leka's Inc.
06.2022 - 12.2024
Medical Office Assistant
Foot and Ankle Excellence Inc.
06.2021 - Current
Currently Working On It - Cyber Security
Pennsylvania State University
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