Dedicated and responsive professional with proven skills working independently and with a team. Well-versed working as part of a cohesive unit as well as depending on myself for quick decision making. Clean slate looking for a new career direction.
Overview
19
19
years of professional experience
Work History
Substitute Teacher
Kelly Educational Services
Moosic
04.2017 - 01.2026
Adapted teaching strategies to engage students across diverse classroom environments
Monitored students to maintain a safe environment
Recorded and communicated behavioral incidents to administration for timely intervention
Provided detailed information of the day for the absent teacher
DJ/Emcee
EJ The DJ
Scranton
05.2010 - 12.2025
Emceed all types of events from children's parties to weddings
Collaborated with clients to develop detailed event plans
Tested, updated and maintained equipment
Help Desk Analyst/PC Technician
Allied Services
Clarks Summit
06.2007 - 12.2010
Provided technical support to over 2,000 employees, resolving issues promptly to minimize downtime. and resolved initial issues before escalation.
Provided technical support to over 2,000 employees
Responded to nighttime and weekend employee help issues, maintaining support availability outside regular hours.
Monitored and updated help desk database regularly, ensuring information accuracy and accessibility.
Led training classes for new hires to ensure a thorough understanding of processes.