Hardworking professional with proven skills in securing and managing projects and planning optimal workflow management. Team player with service-oriented mindset. Excellent critical thinking, time management, and positive customer service related experience.
Overview
19
19
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification
Work History
Owner/Operator
Samurai Property Services, LLC
Ligonier
2017.01 - 2025.07
Operated landscape business, lawn care services, landscape design and installation, and snow plowing services year round. Managed a full time crew of employees.
Conducted regular inspections of properties to maintain high service standards.
Resolved client inquiries and concerns promptly to enhance customer experience.
Managed daily operations of the business, including staff, sales, inventory, and accounting.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
Oversaw hiring process for new employees, from recruiting to onboarding training.
Created marketing strategies to drive revenue and increase brand visibility.
Observed safety protocols and driving laws to maximize road and personnel safety.
Oversaw scheduling and coordination of service appointments for clients.
Nondestructive Testing Technician Level 2
Carpenter Technology Corp
Latrobe
2011.10 - 2022.08
Immersion ultrasonic testing of aerospace grade metals.
Conducted routine tests on materials to ensure quality standards.
Operated testing equipment to assess product performance and durability.
Documented test results and maintained accurate records of findings.
Collaborated with engineering teams to refine testing procedures and protocols.
Identified defects in materials and reported issues to supervisors promptly.
Assisted in training new technicians on testing methods and safety procedures.
Maintained a clean and organized testing environment for optimal safety.
Followed safety regulations and best practices during all testing operations.
Maintained detailed records of all test results and reported findings to stakeholders in a timely manner.
Analyzed system requirements to ensure accuracy of tests.
Chief Instructor and Operations Manager
Slezak’s Karate School
Davidsville
2006.06 - 2011.10
Developed comprehensive training programs for all skill levels in martial arts.
Mentored instructors to enhance teaching techniques and student engagement.
Organized tournaments and events to promote school visibility and student participation.
Evaluated student progress and provided constructive feedback for improvement.
Coordinated class schedules to optimize instructor availability and student attendance.
Facilitated workshops on self-defense techniques for community outreach initiatives.
Fostered a positive learning atmosphere through effective communication and leadership skills.
Created and implemented new policies and procedures for the instructor team.
Cooperated with other organizations within the industry in order to share best practices.
Developed training materials and delivered instruction to staff on a variety of topics.
Organized workshops and seminars to update instructors on new techniques and technologies relevant to their field.
Education
Conemaugh Township
Davidsville, PA
Some College (No Degree) - Business Administration And Management
Pennsylvania State University
Altoona, PA
Skills
Project Management
Project/ task planning
Contract negotiation
Customer retention
Financial monitoring
Landscape Design
Certification
FAA Part 107 Drone Remote Pilot Certification - 2025
Timeline
Owner/Operator
Samurai Property Services, LLC
2017.01 - 2025.07
Nondestructive Testing Technician Level 2
Carpenter Technology Corp
2011.10 - 2022.08
Chief Instructor and Operations Manager
Slezak’s Karate School
2006.06 - 2011.10
Conemaugh Township
Some College (No Degree) - Business Administration And Management