Kevin Zhong
College Student
Panama City
Summary
Proven team collaborator with a strong background in customer service and cash handling, honed at his Family Business and as a Tutor to many classmates. Excelled in boosting customer satisfaction and fostering repeat business through exceptional service and accuracy. Skilled in time management and fostering customer relationships, significantly enhancing fundraising efforts at Instituto Oncológico De Panama.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Cashier
Family Business
01.2021 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Tutor
Classmates
03.2022 - 11.2024
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Volunteer
Instituto Oncológico De Panama
04.2024 - 04.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Boosted donations to organization by strategizing and executing fundraising events.
Education
High School Diploma -
Panama Christian Academy
El Dorado, Corredor Norte 05.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Cash register operation
Time management skills
Product restocking
Customer service excellence
Patience and empathy
Work ethic and integrity
Team collaboration
Timeline
Volunteer
Instituto Oncológico De Panama
04.2024 - 04.2024
Tutor
Classmates
03.2022 - 11.2024
Cashier
Family Business
01.2021 - Current
High School Diploma -
Panama Christian Academy
05.2001 -
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