Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Michael Keyser

Boyertown

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteOn-SiteHybrid

Summary

Detail-oriented delivery driver with a commitment to customer relations and service excellence. Proven track record of timely deliveries and effective communication, contributing to overall customer satisfaction and loyalty.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Delivery Driver

The Boyertown Company Inc.
Bechtelsville
04.2023 - Current
  • Delivery of The Boyertown Bulletin to over 200 merchant locations on a monthly basis
  • Identified customer needs and communicated solutions to ensure timely Bulletin delivery
  • Collaborated with management to analyze and enhance delivery routes, optimizing overall distribution.

Delivery Driver

Grubhub Holdings Inc.
Chicago
09.2021 - Current
  • Delivered food orders promptly to customers' locations across diverse neighborhoods.
  • Communicated effectively with customers regarding delivery status and estimated arrival times.
  • Resolved customer inquiries and issues professionally to enhance service satisfaction.

Delivery Driver

DoorDash
San Francisco
09.2021 - Current
  • Delivered food orders promptly to customers' locations across diverse neighborhoods.
  • Communicated effectively with customers regarding delivery status and estimated arrival times.
  • Resolved customer inquiries and issues professionally to enhance service satisfaction.

Delivery Driver

Parkway Cleaners
West Chester
09.2015 - 02.2022
  • Delivered customer garments to home or business while upholding customer service standards
  • Communicated with customers to identify needs and concerns, providing tailored solutions
  • Executed vehicle maintenance to ensure optimal performance of delivery vehicles

Paratransit Driver

Krapf Coaches/Rover Paratransit
West Chester
04.2014 - 07.2015
  • Transported passengers, including wheelchair users, prioritizing safety and courtesy to ensure a positive travel experience
  • Provided specialized transportation for dialysis passengers, focusing on individual needs and comfort to enhance their travel experience
  • Pre and post shift vehicle inspections to comply with safety and environmental standards
  • Obtained Class B CDL license to operate commercial vehicles safely

Education

Bachelor of Arts - Criminal Justice

The Ohio State University
Columbus, OH
12-2013

Skills

  • Customer relationship management
  • Customer communication
  • Effective communication
  • Conflict resolution
  • Exceptional written and verbal communication skills
  • Valid class B commercial Driver's license
  • Safe driving record
  • Needs assessment

Certification

  • CDL Class B license Pennsylvania

Timeline

Delivery Driver

The Boyertown Company Inc.
04.2023 - Current

Delivery Driver

Grubhub Holdings Inc.
09.2021 - Current

Delivery Driver

DoorDash
09.2021 - Current

Delivery Driver

Parkway Cleaners
09.2015 - 02.2022

Paratransit Driver

Krapf Coaches/Rover Paratransit
04.2014 - 07.2015

Bachelor of Arts - Criminal Justice

The Ohio State University
Michael Keyser