Khalil Freeman
Chester
Summary
Dynamic automotive professional with extensive experience at Autoteam Delaware, excelling in customer service and team training. Proven ability to enhance vehicle presentation through technical proficiency in detailing and problem-solving. Recognized for optimizing workflows and fostering positive client relationships, ensuring high-quality service delivery in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Automotive Detailer
Autoteam Delaware
Wilmington, DE
04.2025 - Current
- Operated various detailing tools including pressure washers, buffers, and vacuums efficiently.
- Applied protective coatings and waxes to maintain vehicle exterior quality and longevity.
- Assisted in organizing work area to ensure safe and efficient detailing operations.
- Collaborated with team members to streamline workflows and improve overall service speed.
- Identified areas for process improvement in vehicle preparation tasks, enhancing efficiency.
- Conducted paint correction, buffing, waxing, and vehicle preparation for customer delivery and satisfaction.
- Maintained high levels of quality control
- Ensured vehicles were presentation-ready while meeting strict deadlines.
Mobile Technician
Get Spiffy Inc.
Essington, PA
03.2024 - 04.2025
- Managed on-site mobile detailing and oil change operations, ensuring high-quality service for diverse clientele.
- Serviced large fleet accounts including Enterprise, Buggy and other rental vehicle companies.
- Administered appointment coordination while upholding service excellence and optimizing workflow efficiency.
- Fostered positive customer interactions to enhance satisfaction and loyalty through professional communication and reliable service.
- Trained junior technicians on best practices for vehicle care and repair techniques.
Car Washer/Porter
Audi of West Chester
West Chester, PA
12.2021 - 08.2023
- Operated high-pressure wash systems to ensure thorough cleaning of vehicles.
- Applied wax and polish techniques to enhance vehicle appearance and protect surfaces.
- Inspected vehicles for damage and reported issues to service department.
- Maintained cleanliness of work area, ensuring compliance with safety regulations.
- Assisted in training new team members on equipment operation and cleaning procedures.
Trainer
Smashburger
Brookhaven, PA
11.2016 - 12.2020
- Trained and mentored new employees and management trainees.
- Assisted leadership with onboarding, coaching, and performance development.
- Maintained customer service standards in a high-volume environment.
- Supported team operations and helped ensure efficient shift performance.
Education
High School Diploma -
Cardinal O’ Hara
Springfield, PA06.2017
Skills
- Customer Service
- Team Training
- Leadership
- Time Management
- Communication
- Problem Solving
- Technical proficiency
- Computer operations
Timeline
Automotive Detailer
Autoteam Delaware
04.2025 - Current
Mobile Technician
Get Spiffy Inc.
03.2024 - 04.2025
Car Washer/Porter
Audi of West Chester
12.2021 - 08.2023
Trainer
Smashburger
11.2016 - 12.2020
High School Diploma -
Cardinal O’ Hara