KHIRY SLAYTON
Philadelphia
Summary
Highly motivated and versatile professional with diverse experience in customer service, transportation, logistics, and culinary arts. Proven ability to manage operations, deliver exceptional service, and achieve targets in fast-paced environments. Adept at adapting to new challenges and collaborating effectively with team members to drive success. Strong track record of exceeding expectations and consistently delivering high-quality results.
Overview
17
17
years of professional experience
Work History
Freight Agent
JB Hunt
10.2024 - Current
- Negotiated and arranged transport of goods with shipping or freight companies.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Observed and tracked consignments to verify timely deliveries and accurate invoicing.
Call Center Agent
Dynata
09.2024 - Current
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Independent Contractor/Owner Operator
JB Hunt
11.2021 - 11.2023
- Managed day-to-day business operations.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Independent Contractor
CRST
06.2021 - 11.2021
- Managed day-to-day business operations.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
Tractor Trailer Driver
JB Hunt
02.2021 - 06.2021
Tractor Trailer Driver
Dollar General
10.2020 - 12.2020
Delivery Route Driver
Amazon/Grey Park Logistics
04.2020 - 09.2020
City Letter Carrier
USPS
01.2020 - 04.2020
Lead Line Cook/Saute Cook
Farm and Fisherman Tavern
03.2017 - 01.2020
- Prepared and produced high-volume product.
- Produced large quantities of charcuterie, soups, and pickles for farmers market.
- Managed brunch, lunch, and dinner shifts.
- Harvested produce from onsite garden.
- Proficient in fish and poultry fabrication, pickling, fermentation, charcuterie, recipe development, stock preparation, grilling, and sautéing.
Garde Manger/Hot Apps/Fish
Mainland Inn
02.2015 - 04.2017
- Prepared and produced all cold and hot appetizers.
- Produced large quantities of charcuterie, soups, and pickles for farmers market.
- Worked brunch, lunch, and dinner shifts.
- Harvested produce from the restaurant's onsite garden.
Shift Leader/Delivery Driver
Papa John's
10.2012 - 10.2016
- Prepared pizza, wings, and bread bowls.
- Delivered products to customers.
- Performed general dishwashing duties.
- Opened and closed primary and alternate restaurant locations.
Cook/Prep
Applebee's
02.2011 - 01.2012
- Prepared all back-of-house products for daily use.
- Worked the line as needed.
- Performed general dishwashing duties.
- Assisted with kitchen closing procedures.
Prep Cook
Max & Me
09.2010 - 11.2010
- Catered and plated two-course meals for over 300 guests.
- Assisted with prep for various events, including weddings.
Assistant Manager
Dominos Pizza
12.2008 - 07.2009
- Opened and closed primary and alternate store locations.
- Took customer orders and answered telephones.
- Supervised employees and managed inventory.
- Reconciled daily earnings.
- Provided customer service and resolved customer issues.
Delivery Expert
Dominos Pizza
09.2008 - 07.2009
- Took customer orders.
- Made local deliveries.
- Performed sweeping and mopping duties.
Education
High School Diploma - undefined
Roxborough High School
Philadelphia, PA01.2008
Culinary Arts
Philadelphia OIC Opportunities Inn: The Hospitality Training Institute
Philadelphia, PA11.2010
Skills
- Rate negotiation
- Data entry proficiency
- Invoicing and billing
- CRM software
- Client retention strategies
- Scheduling
- Team collaboration
- Logistics planning
- Email correspondence
- Conflict resolution
Timeline
Freight Agent
JB Hunt
10.2024 - Current
Call Center Agent
Dynata
09.2024 - Current
Independent Contractor/Owner Operator
JB Hunt
11.2021 - 11.2023
Independent Contractor
CRST
06.2021 - 11.2021
Tractor Trailer Driver
JB Hunt
02.2021 - 06.2021
Tractor Trailer Driver
Dollar General
10.2020 - 12.2020
Delivery Route Driver
Amazon/Grey Park Logistics
04.2020 - 09.2020
City Letter Carrier
USPS
01.2020 - 04.2020
Lead Line Cook/Saute Cook
Farm and Fisherman Tavern
03.2017 - 01.2020
Garde Manger/Hot Apps/Fish
Mainland Inn
02.2015 - 04.2017
Shift Leader/Delivery Driver
Papa John's
10.2012 - 10.2016
Cook/Prep
Applebee's
02.2011 - 01.2012
Prep Cook
Max & Me
09.2010 - 11.2010
Assistant Manager
Dominos Pizza
12.2008 - 07.2009
Delivery Expert
Dominos Pizza
09.2008 - 07.2009
High School Diploma - undefined
Roxborough High School
Culinary Arts
Philadelphia OIC Opportunities Inn: The Hospitality Training Institute
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