Implemented marketing strategies, and created a special uniform for company drivers in order to differentiate the company brand and uniqueness. Also, along with the company, the team launched special training where company drivers were taught to provide better, unique customer service to increase the number of direct customers. Depending solely on brokers can sometimes be not cost-efficient for the company to maintain company functions. Together with the company, we are in the process of launching our company's presence on social networking: BBB, Facebook, Instagram, LinkedIn, etc., in order to attract direct customers. Special company logo and sticker, with our digital accounts, started to be used on trucks as advertisement.
As an operational manager, we fully stopped unresponsive and irresponsible customer service. As a result, our relationship with our partners and rating performance increased from 4.6 to 4.9 on Central Dispatch and from 4.0 to 5.0 on Super Dispatch. Moreover, the overall reviews increased significantly from 49 to 450. All in all, we are aiming to continue to increase our presence on social networking. While the company's net income is increasing, we are currently working on the project to collaborate with the US YouTube influencers.
Update Team Manager
Atlantic Cargo.co
Orlando
12.2020 - 08.2021
Established effective communication channels between departments to ensure information is shared accurately and efficiently.
Education
MBA - Corporate Social Responsibility And Marketing
University of Applied Sciences (ISMA)
Riga, Latvia
06-2019
MBA - Change And Innovation Management
Nordhausen University of Applied Sciences
Nordhausen Germany
07-2017
Bachelor of Science - The Ancient Philosophical Schools of India
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PROJECT ENGINEER at Sanni, Ojo and Partners Consulting Limited, Ojo and Partners Consulting Limited, SOPPROJECT ENGINEER at Sanni, Ojo and Partners Consulting Limited, Ojo and Partners Consulting Limited, SOP