
Dependable and compassionate professional with experience in both healthcare and retail leadership, offering a strong combination of hands-on patient care, customer service, and supervisory skills. As a full-time Direct Support Professional with BAYADA, I provide total care for individuals with significant physical disabilities, including personal care, safe mechanical lift transfers, repositioning, meal preparation and feeding, medication reminders, and maintaining a safe, supportive environment. Previously, as a Supervisor at Sheetz, I managed daily store operations, trained and supported team members, handled cash management and end-of-shift drawer reconciliation, prepared food, maintained inventory and food safety standards, and delivered exceptional customer service in a fast-paced setting. I am recognized for my strong work ethic, reliability, attention to detail, leadership, and ability to remain calm under pressure while building positive relationships with clients, coworkers, and customers.
Delivered comprehensive care for two individuals, ensuring full support with activities of daily living.
Executed safe patient transfers utilizing mechanical lift between bed and wheelchair.
Facilitated regular repositioning of individuals to enhance comfort and mitigate risk of pressure injuries.
Administered incontinence care, including bathing, dressing, grooming, and personal hygiene assistance.
Executed meal preparation and assisted with feeding, ensuring adherence to dietary and safety guidelines.
Administered medication reminders and supervised clients' physical and emotional health.
Compiled comprehensive daily documentation, progress notes, and incident reports.
Oversaw client well-being during overnight shifts and addressed care needs with urgency.
Ensured maintenance of a clean, safe, and supportive living environment that upholds individual dignity.
Facilitated effective communication among coworkers, supervisors, healthcare providers, and family members.