- Artificial Intelligence (AI) and Machine Learning
- App Development
- Team Sports
- Swimming
Kiefer Nagle
Allentown
Summary
Proven Business Analyst with a track record of leveraging business/technical analysis and stakeholder communication skills to enhance system functionalities. Excelled in process improvement and both agile and waterfall methodology, achieving significant project milestones. Demonstrated abilities in balancing technical specifications with user needs, ensuring project success and customer satisfaction.
Overview
11
11
years of professional experience
Work History
Business Technical Analyst
HM Health Solutions
05.2016 - 02.2024
- Gathered feedback from end-users to identify areas for system enhancements or adjustments to better align with evolving business requirements.
- Managed stakeholder expectations by providing clear updates on project progress, risks, and mitigations.
- Supported new project initiatives by analyzing preliminary business needs and defining factors such as budget constraints, time management and resource planning.
Deli Associate
Weis Markets
09.2012 - 05.2016
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor of Science - Management Information Systems
Shippensburg University of Pennsylvania
Shippensburg, PA05-2016
High School Diploma -
Southern Lehigh High School
06-2012
Skills
- Technical analysis
- Process improvement
- Agile methodology
- Technical documentation
- Project coordination
- Technical specifications
- Stakeholder communication
- Requirements gathering
- Process documentation
Interests
Timeline
Business Technical Analyst
HM Health Solutions
05.2016 - 02.2024
Deli Associate
Weis Markets
09.2012 - 05.2016
Bachelor of Science - Management Information Systems
Shippensburg University of Pennsylvania
High School Diploma -
Southern Lehigh High School
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