Kielie Hillegass
Montoursville
Summary
Dynamic and results-driven Employee Engagement Specialist with extensive experience in enhancing employee engagement strategies, analyzing key metrics, and facilitating impactful events. Adept at fostering a vibrant and inclusive workplace culture through innovative programs and targeted communication. Proven track record in providing strategic HR support, driving continuous improvement, and implementing effective recognition programs. Known for strong interpersonal skills, problem-solving abilities, and utilizing positivity to navigate opportunities.
Overview
3
3
years of professional experience
Work History
HR Retention Generalist
UPMC
11.2021 - Current
- Partnership Development: Establish and maintain partnerships with six key leaders to implement and enhance employee engagement strategies.
- Data Analysis: Run monthly and as-needed turnover and vacancy metrics for 10 Business Units to monitor staffing trends, identify potential issues, and recommend actionable solutions.
- Event Facilitation: Facilitate over 25 annual events for 5,000+ employees, including employee resource fairs, monthly contests, seasonal activities, DEI initiatives, and community outreach programs,
- Survey Analysis: Analyze employee engagement survey results to support leaders in creating and executing actionable plans to enhance workplace culture.
- Communication Strategies: Develop and implement targeted communication strategies to promote engagement initiatives.
- Program Collaboration: Collaborate with cross-functional teams to design and roll out new engagement programs and activities, ensuring alignment with organizational goals and employee needs.
- Effectiveness Tracking: Track and report on the effectiveness of engagement initiatives, using data to drive continuous improvement and demonstrate ROI.
- Manager Training: Provide training and support to managers and leaders on best practices for employee engagement and recognition.
- HR Business Partnering: Serve as an HR Business Partner, offering strategic guidance on HR practices, investigations, and conflict resolution.
- Industry Trends: Monitor industry trends and best practices in employee engagement.
- Onboarding Enhancement: Collaborate with Talent Acquisition partners to ensure positive employee engagement begins from the date of hire.
- Recognition Programs: Oversee annual and quarterly employee recognition programs to celebrate achievements.
- Standardization: Pilot a system-wide initiative to implement a standardized exit interview process, ensuring consistency and thoroughness across all business units.
Administrative Assistant
UPMC
05.2021 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed strategies to streamline and improve office procedures.
- Managed department budgets and generated financial reports for management review.
- Provided administrative support for a team of 13 and departments fo varying size on an as needed basis.
- Managed electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on a daily basis.
Education
Bachelor of Science - Human Resources Management
Capella University
08.2023
Skills
- Interpersonal Communication: Building strong relationships with leaders and employees through effective communication
- Problem-Solving: Addressing and resolving issues related to Employee Engagement with innovative solutions
- Adaptability: Adjusting strategies and approaches in response to changing organizational needs and feedback
- Empathy: Recognizing viewpoints of others will vary and maintaining a consistent level of dignity and respect in all interactions
- Thoughtfulness: Considering the impact of both the organization and employees when creating Retention and Engagement initiatives
Timeline
HR Retention Generalist
UPMC
11.2021 - Current
Administrative Assistant
UPMC
05.2021 - 11.2023
Bachelor of Science - Human Resources Management
Capella University
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