Kiera Bennett
505 Cedar Avenue Apt 3
Summary
Goal-oriented Retail Supervisor dedicated to continuously improving team functions and location sales. Implements proactive, market-driven strategies to capitalize on sales opportunities with creative events and new product lines. Skilled trainer and team manager with motivational style. My ultimate goal is to graduate with my Bachelors degree in Criminal Justice. I would like to work in public government services or juvenile probation.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Retail Supervisor
Krispy Kreme
505 Cedar Avenue Apt 3
09.2020 - Current
- Supervised daily operations to ensure efficient store functioning.
- Trained and mentored new team members on service standards.
- Managed inventory levels to optimize stock availability and freshness.
- Resolved customer inquiries and complaints promptly for satisfaction.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Created successful plans to maximize profits and reduce loss.
Education
Expected Associates Degree - Criminal Justice
Lackawanna College
Scranton, PA 08.2023 - 02.2026
Scranton High School
Scranton, PASkills
- Customer service
- Conflict resolution
- Team leadership
- Employee training
- Time management
- Critical thinking
- Goal setting and achievement
- Employee motivation
- Store organization
Timeline
Expected Associates Degree - Criminal Justice
Lackawanna College
08.2023 - 02.2026
Retail Supervisor
Krispy Kreme
09.2020 - Current
Scranton High School