Kierra Colligan
Clarion
Summary
Knowledgeable patient/customer representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries, and service questions to meet patient and customer access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Hampton Inn by Hilton
Clarion
11.2023 - Current
- Executed hospitality tasks with efficiency, maintaining high standards in guest services.
- Performed end-of-day reconciliations to maintain account accuracy.
Front Desk Receptionist
RAMADA INN by Wyndham
Clarion
06.2021 - 11.2023
- Ensured guests' stays were pleasant and up to expected standards.
- Managed phone communications, cash register operations, and guest issue resolution.
Driver
Port Pizza LLC
Kittanning
03.2020 - 06.2021
- Ensured timely delivery of hot, fresh food while maintaining compliance with safety and legal standards.
- Managed cash transactions, answered calls, and resolved customer inquiries.
- Operated efficiently in a high-paced, consistently busy work environment.
Waitress/Server
VALLEY DAIRY RESTAURANT
Kittanning
07.2018 - 03.2021
- At Valley Dairy I serve in a demanding, fast paced environment serving guests and ensuring a quality experience for each customer
Sales Associate
Goodwill
Natrona Heights
07.2017 - 10.2019
- Operated POS system for transactions.
Education
High school diploma -
Union High School
Rimersburg, PA01.2018
Skills
- Customer service
- Patient and customer management
- Appointment scheduling
- Cash handling
- Office administration
- Bookkeeping support
- Directing callers
- Data entry proficiency
- Recordkeeping
- Conflict resolution
Certification
Driver's License, 07/01/18, Present
RAMP certification
Timeline
Front Desk Receptionist
Hampton Inn by Hilton
11.2023 - Current
Front Desk Receptionist
RAMADA INN by Wyndham
06.2021 - 11.2023
Driver
Port Pizza LLC
03.2020 - 06.2021
Waitress/Server
VALLEY DAIRY RESTAURANT
07.2018 - 03.2021
Sales Associate
Goodwill
07.2017 - 10.2019
High school diploma -
Union High School
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