Kiesha Tate

Assisted with patient check-in and check-out processes. Supported administrative staff in managing patient records. Facilitated communication between patients and healthcare providers.

Organized scheduling for new and existing patients.

Facilitated collection of copayments to ensure timely patient billing.

Managed inbound call operations to ensure efficient customer service delivery.

Executed outbound call campaigns to engage potential clients.

Executed insurance verification processes to ensure accurate patient billing.

Handled incoming calls to address customer inquiries and provide timely support.

Conducted proactive outreach through outbound calls to foster business relationships.

Conducted thorough assessments of patient insurance policies to facilitate seamless healthcare access.

Executed payment collection to ensure timely billing and maintain cash flow.

Supported patient access to healthcare services by assisting in the identification of suitable providers.

• Assessed and confirmed insurance details to support efficient processing of claims and inquiries.
• Developed and maintained relationships with providers to obtain patient referrals effectively.
• Achieved timely project delivery by effectively managing team dynamics and workflows. Enhanced project outcomes through proactive problem-solving and resource management. Drove continuous improvement initiatives to elevate overall project success.
• Managed copay collection activities, ensuring compliance with payment policies and enhancing patient satisfaction.
• Coordinated the insertion of insurance details into client records for accurate documentation.
• Cross-referenced and updated insurance records to maintain data integrity and support operational efficiency.
• Addressed customer concerns by offering relevant information and support, ensuring a positive experience with products and services.

• Facilitated patient registration processes in emergency room setting.
• Facilitated collection of copayments to ensure timely patient billing.
• Supported nursing and medical staff in delivering high-quality patient care.
• Verified patient information to ensure accuracy and compliance.
• Gathered identification and insurance cards to ensure accurate patient records.
• Addressed customer inquiries with prompt and accurate responses.
• Engaged with customers to resolve concerns, provide answers, and fulfill needs.
• Executed outbound calls and managed inbound customer inquiries.

• Managed incoming phone calls to ensure effective communication and customer service.
• Verified insurance coverage and policy details to ensure compliance and accuracy.
• Scheduled and confirmed appointments to optimize time management.
• Monitored and verified incoming faxes for accuracy and completeness.
• Supervised and guided medical assistants in daily operations.
• Managed front desk operations to ensure a welcoming environment.
• Facilitated patient support and assistance during critical moments.

• Executed cash handling procedures to ensure accurate financial transactions.
• Facilitated customer support and resolution of inquiries.
• Managed incoming phone calls to ensure effective communication and customer service.
• Assisted in stocking shelves to maintain product availability. Supported inventory management by organizing stockroom efficiently. Collaborated with team members to ensure timely restocking of merchandise.
• Organized and managed scheduling processes to optimize resource allocation.
• Executed strategic problem-solving initiatives to enhance operational efficiency.
• Assisted pharmacy operations by providing exceptional customer service.